Banquet House Person Part-Time

DRIFTWOOD HOSPITALITY MANAGEMENT•Southlake, TX

1d•Onsite

About The Position

This position is a summary of primary responsibilities and qualifications for a Banquet House Person. The role involves maintaining and organizing storage rooms, managing the back hall by breaking down dirty dishes and handling linen, and setting up and breaking down meeting rooms according to guest specifications. This requires considerable physical activity, including transporting awkward and heavy materials such as staging, tables, chairs, and dance floors. The job also includes maintaining a cleaning schedule for meeting rooms and ballrooms, supplying rooms with clean glasses and fresh water, communicating with supervisors, performing general cleaning tasks, and other duties as requested. The hotel operates 24 hours a day, 7 days a week, which means operational demands may require variations in shift days, starting times, and hours worked.

Requirements

Must have basic knowledge service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Knowledge of various types of equipment and set up styles used in the meeting rooms (For example: different table types (round, schoolroom, etc.))
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
Ability to remember, recite and promote the variety of menu items
Ability to operate beverage equipment, e.g., coffee maker

Responsibilities

Keeping storage rooms maintained and organized
Maintaining back hall: breakdown dirty dishes and bring to dish room
Pickup linen and put away
Set up all meeting rooms to the specifications of the guest
Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function
Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms always stay presentable
Supply and replenish meeting rooms with clean glasses and fresh water
Communicate with supervisor throughout shift to be aware of the work
Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards
Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests
Adheres to all company policies and procedures
Follows safety and security procedures and rules
Knows department fire prevention and emergency procedures
Utilizes protective equipment
Reports unsafe conditions to supervisor
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
Provides for a safe work environment by following all safety and security procedures and rules
Maintain a neat, clean and well-groomed appearance
Perform any related duties as requested by supervisor/manager
Assists other Banquet Personnel when need