Banquet/Event Setup - Delta Hotels by Marriott Fargo ND

Hotel Equities•Fargo, ND

30d

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking an exceptional Banquet/Event Setup Attendant for the Delta Hotels by Marriott in Fargo, ND. Our team members don’t just come to work; they join a mission focused on becoming an extraordinary lodging company. In doing so, they are accepted and encouraged to grow, have fun, and develop lifelong skills. If you want to build relationships, explore your untapped talents, and make a difference every day, we encourage you to apply! As a Banquet/Event Setup Attendant, you will greet guests, set up and tear down banquet rooms, utilizing chairs, tables, and A/V equipment for guest functions. You will help maintain an efficient, clean, profitable, and professional banquet space by providing and maintaining high quality service, hospitality, and function room standards. This is the perfect job for someone who likes to clean, has an impeccable eye for detail, and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds.

Requirements

Minimum of two years of experience in Banquets or Hospitality is preferred.
Experience delivering exceptional customer service to both guests and team members.
A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for.
A collaborative spirit and enjoyment of teamwork
Strong communication skills are essential when interacting with guests and co-workers.
Ability to read, write, and speak in English
Basic math skills are used frequently when adjusting recipes.
Problem-solving, reasoning, motivating, and training abilities are often used.
The ability to work a flexible schedule including nights, weekends and/or holidays

Nice To Haves

Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage

Responsibilities

Greets guests and responds to special requests.
Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
Set up and tear down of all function room space according to Banquet Event Order (BEO) details and company banquet standards.
Keep the banquet rooms, hallways, storage, and banquet kitchen areas neat, clean and well organized.
Display proper professional attitude, demeanor and cooperation toward guests, peers and management.
Properly handles lost and found items in accordance with department policies and security procedures.
Performs other duties as assigned by Management.
Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.