Banquet Captain (Catering)

University of Arizona•Tucson, AZ

70d•$17 - $19

About The Position

Join the heart of campus life at the University of Arizona Student Unions, where culinary creativity meets community. The Arizona Student Union is looking to hire a Banquet Captain to join our Catering team. Ready to make an impact in a supportive and team environment? The Banquet Captain is responsible for the oversight and execution of catered functions; including service, food preparation, equipment use and food safety practices. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Requirements

High school diploma or high school diploma equivalency is required.
Five years of relevant experience, or equivalent combination of education and work experience.
Must be able to work evenings, weekends and holidays.
Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.
Knowledge of customer service, catering operations and safe food service practices.
Ability to effectively communicate effectively.
Ability to work in a fast-paced environment.
Ability to move/transport up to 50lbs.

Nice To Haves

Experience with high volume off-site catering in a University setting.

Responsibilities

Oversees and assist with the setup, service and breakdown of events, ensuring that all aspects run smoothly.
Greets and welcome guests, assist with seating and food service.
Responsible for assisting with the set-up, service and clean-up of all assigned banquet functions; sometimes multiple events in a day.
Coordinates orders and table service.
Serves food and beverages to guests efficiently, ensuring proper presentations and timing.
Works collaboratively with the Event Planning team to ensure exceptional customer service.
Addresses any unexpected changes such as; increase in attendees, changes in dietary restrictions and staffing adjustments.
Acts as a point of contact for the client and/or host; Addresses and resolves client complaints.
Anticipates potential issues during events and proactively resolve them.
Assists in the training and mentoring of food service staff.
Monitors and maintains banquet supplies.
Ensures all supplies are in good working condition before each event and request replacements as necessary.
Ensures safe handling of food and sanitation of equipment.
Handles customer complaints promptly and work to find a resolution.
Additional duties as assigned.