Temp Banquet Captain, Catering Services

Vanderbilt University • Nashville, TN

23h

About The Position

The Temporary Part-Time Catering Banquet Captain will assist in overseeing the execution of daily catered events that include Chancellor receptions, private receptions, seated dinners, buffet lunches, continental breakfasts, and coffee breaks. The role involves working closely with the Catering Operations Manager to manage contracted wait staff, student staff, and Vanderbilt Campus Dining hourly union employees. Responsibilities encompass training, preparing daily pull sheets, assisting with event setup and breakdown, and ensuring smooth catering operations at designated events. This position does not have guaranteed hours, it is an as needed schedule. More hours during busy seasons, less hours during down times.

Requirements

• High school diploma or GED required; Associate’s degree preferred.
• ServSafe certification must be obtained within 3 months of hire.
• Valid driver's license and good driving record required.
• At least 3 years of related experience; 2 years in catering, restaurants, or specialty events preferred.
• Must be able to drive a catering van and medium-sized box truck.
• Proficiency in Microsoft Office and Food Management Systems required.
• Strong communication skills and abilities to interact effectively with a diverse population.
• Ability to make on-site decisions to resolve issues.
• Excellent time management, organizational skills, and attention to detail.
• Proven customer service skills and the ability to maintain confidential

Nice To Haves

• Experience as a Banquet Manager or Captain is a plus.

Responsibilities

• Assist in planning and executing catering events to meet specific goals.
• Drive vans or trucks to deliver staff, equipment, and food across campus.
• Support and guide team members in their tasks.
• Supervise and ensure the quality of work from wait staff and students.
• Record event details and suggest improvements for future catering events.
• Help develop logistics and timelines for special events.
• Coordinate food deliveries with kitchen staff to ensure quality and safety.
• Maintain documentation for compliance with catering policies.
• Train and supervise wait staff and student employees.
• Ensure customer service and employee satisfaction standards are met.
• Address and escalate conflicts as needed.
• Manage inventory of event supplies and recommend repairs.
• Assist with event breakdown and cleanup.
• Conduct safety audits and maintain a safe work environment.
• Create daily event schedules and task assignments.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees