Banquet Bartender

Highgate Hotels•Dallas, TX

10d

About The Position

The Banquet Bartender is responsible for the smooth, efficient, service of all banquets and meeting functions. They will set up bar s area prior to the function and mix d rinks for all guests and servers throughout the event while maintain ing cleanliness, ensuring quality service, guest satisfaction and control over liquor inventory.

Requirements

High School diploma or equivalent and/or experience in hotel or a related field preferred.
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs

Responsibilities

Perform preparatory tasks / side work duties to ensure that guests are served promptly and efficiently.
R ead and understand Banquet Event Order s (BEO) and be familiar with the bar menu of the assigned function ( wine list, liquors, cocktails, etc. ) .
Ensure bar menu knowledge for each function served and be able to answer guest questions accurately .
Ensure accurate knowledge of Event details, main event contact, and VIPs.
Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management.
Respond to guest problems, complaints, and accidents. Communicate with management, if necessary.
Complete beverage requisitions to maintain par levels as needed.
Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
Follow all money handling procedures when serving guest s .
Ensure overall guest satisfaction.
Perform other duties as requested by management.