Banquet Assistant Manager
About The Position
Chetola Resort is seeking a detail-driven, service-oriented Assistant Banquet Manager (Part-Time) to support the execution of weddings, social events, conferences, and resort functions. This role is essential to delivering seamless events that reflect the polish, professionalism, and hospitality expected of a luxury mountain resort. The Assistant Banquet Manager works closely with the Banquet Manager, Food & Beverage leadership, and cross-functional teams to ensure every event is executed with precision—from room setups and service flow to staff leadership and guest satisfaction. This is a hands-on, on-the-floor role best suited for someone who thrives in live event environments and leads confidently through presence and example.
Requirements
- Previous experience in banquet operations, event management, or food & beverage (hotel or resort experience preferred)
- Prior lead or supervisory experience strongly preferred
- Strong communication and organizational skills
- Availability to work evenings, weekends, and holidays based on event schedules
- Ability to stand for extended periods and lift/move event equipment as needed
Responsibilities
- Assist in the setup, execution, and breakdown of banquet events including weddings, meetings, and special resort functions
- Ensure banquet rooms are set accurately according to Banquet Event Orders (BEOs), diagrams, and service standards
- Be present on the floor during events to manage service flow, timing, and guest experience
- Identify and resolve issues in real time with calm professionalism and urgency
- Deliver warm, polished, and attentive hospitality to clients, hosts, and guests
- Serve as a point of contact during events to address questions or concerns
- Anticipate guest needs and support a seamless, elevated event experience
- Represent Chetola’s service standards at all times
- Supervise banquet associates during events, providing clear direction and leadership
- Support training and onboarding of banquet staff on service expectations and event protocols
- Reinforce professionalism, teamwork, and accountability on every shift
- Assist with staffing coverage and on-site coordination as needed
- Partner closely with Culinary, Sales, AV, Facilities, and F&B teams to ensure aligned execution
- Review BEOs in advance to understand event details, timelines, and service requirements
- Communicate updates or changes clearly to the banquet team
- Ensure compliance with food safety, alcohol service, and workplace safety standards
- Monitor proper handling of equipment, furniture, and event materials
- Help maintain clean, organized, and safe event spaces before, during, and after events
Benefits
- Be part of memorable weddings and events at one of the Blue Ridge Mountains’ most iconic resorts
- Work in a collaborative, service-driven hospitality environment
- Flexible, part-time schedule aligned to event demand
- Opportunity to grow within Food & Beverage and Events leadership
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
