Bankruptcy Specialist (Hybrid)

Enova•Chicago, IL

64d•$18 - $20•Hybrid

About The Position

As a Bankruptcy Specialist, your role involves investigating and maintaining customer accounts in connection to their bankruptcy status. This position requires a thorough comprehension of both the industry and the various processes and workflows associated with bankruptcy. Moreover, you will be handling diverse situations and should be adept at navigating through ad-hoc scenarios across multiple P&L brands.

Requirements

1 or more years of experience with bankruptcy processes and workflows
Computer proficiency and accurate data entry skills required (example: Microsoft Excel, Microsoft Word)
Strong written and verbal communication skills to effectively engage with team members and management
Ability to work independently while handling multiple priorities and meeting deadlines

Responsibilities

Scan and upload bankruptcy documents received from facilities to ensure accurate updates across all CRMs (such as Jira, Excel) and customer portals (including the CashNetUSA portal, NetCredit portal, and Headway portal) for all customer accounts
Conduct follow-up calls to retained attorneys of customers
File proof of claims with district courts
Adhere to strict compliance and regulatory guidelines and achieve company standards for quality and responsiveness
Identify and analyze issues producing solution based outcomes while also escalating abnormalities to management
Perform additional escalated duties as assigned by management

Benefits

Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!