Bankruptcy Specialist II

First Investors Financial Services•Atlanta, GA

21d

About The Position

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary: In addition to fulfilling the core responsibilities of a Bankruptcy Specialist I, this role includes reviewing Proofs of Claim, Bankruptcy Plans, Chapter 7 Schedules, Motions for Relief, and other relevant motions and objections filed with the Bankruptcy Court. The position also involves ongoing monitoring of Chapter 7 and Chapter 13 bankruptcy accounts to ensure compliance and accuracy.

Requirements

Requires a minimum of three years of experience in bankruptcy or collections; paralegal certification or background is preferred.
Strong background in compliance, document review, and financial analysis.
Experience working in a high-volume, deadline-driven environment with attention to detail and accuracy.
High School Diploma or General Educational Development (GED) Certificate required.
Strong organizational skills to manage multiple tasks simultaneously.
Professional written and verbal communication
Ability to identify discrepancies and ensure compliance.
Commitment to maintaining client confidentiality.

Nice To Haves

Resolves complex issues using sound judgment, negotiation, and conflict resolution techniques.
Responds promptly and professionally to inquiries from debtors, attorneys, and trustees.
Communicates clearly and concisely in both verbal and written formats; actively listens and clarifies concerns.
Collaborates effectively, embraces feedback, and fosters a positive work environment.
Maintains confidentiality, demonstrates integrity, and upholds organizational values under pressure.
Prioritizes tasks, manages time efficiently, and meets critical deadlines.
Familiarity with FDCPA, Bankruptcy, Collection, Consumer Lending laws, and National Servicing Standards.
Ensures accuracy in documentation and proactively seeks opportunities for process improvement.

Responsibilities

Process newly filed Chapter 13 and 7 bankruptcies into the company database and review related documentation including claims and reaffirmations.
Determine necessary objections or motions and ensure compliance with bankruptcy court deadlines and payment schedules.
Reconcile payments on pre- and post-bankruptcy petitions and issue default notices for non-compliant loans.
Manage inbound calls from attorneys, trustees, and customers, providing professional and prompt resolutions.
Document account activity and conversations in the system for accurate tracking and follow-up.
Review NDC and Shaw Systems for bankruptcy data accuracy and audit for inconsistencies.
Complete reporting and spreadsheet tasks for management review and close accounts no longer in bankruptcy.
Ensure bankruptcy accounts comply with the U.S. Bankruptcy Code and federal regulations.
Order property damage appraisals and review consent orders when applicable.
Maintain confidentiality while regularly accessing sensitive consumer information such as Social Security numbers and birth dates.