Bankruptcy Specialist I

Fay Servicing • Farmers Branch, TX

49d • Hybrid

About The Position

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Bankruptcy Specialist I to join our team! Reporting to the AVP, Bankruptcy, this position supports the review and analysis of bankruptcy cases, ensuring accurate documentation is maintained. This position manages a portfolio of loans in various stages of bankruptcy to ensure compliance with bankruptcy laws, regulations and company policies. Additionally, the Bankruptcy Specialist I collaborates with internal teams to mitigate risk and communicates with borrowers to address inquiries and provide guidance throughout the bankruptcy process.

Requirements

• High school diploma or GED required; Associate or Bachelors degree preferred
• 1+ years' experience in the mortgage servicing industry
• 1+ years' experience in Bankruptcy preferred
• 1+ years' experience working in a fast-paced work environment preferred
• Working knowledge of Microsoft Office products (Excel Word, and PowerPoint)
• MSP experience preferred
• Strong verbal and written communication skills
• Solid interpersonal skills
• Demonstrated analytical skills and problem-solving abilities
• Good judgement with the ability to evaluate and make decisions
• Strong time management skills
• Ability to work effectively in a fast-paced, dynamic environment
• Customer service/ client orientation with strong execution skills and results orientation
• Ability to prioritize numerous tasks and manage shifting priorities
• High-level of attention to detail and consistency
• Flexible, open to change; ability to learn new things quickly
• Collaborative; ability to work effectively with others

Nice To Haves

• Associate or Bachelors degree preferred
• 1+ years' experience in Bankruptcy preferred
• 1+ years' experience working in a fast-paced work environment preferred
• MSP experience preferred

Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees