Bankruptcy Representative ll Hybrid

Dovenmuehle Mortgage, Inc. • Lake Zurich, IL

21d • Hybrid

About The Position

Oversees the handling of bankruptcy processes on assigned loans within the guidelines of FHA, VA, PMI, Fannie Mae, Freddie Mac, private investors, and federal and state laws.

Requirements

• High School or equivalent combination of education and experience
• Solid PC skills include Microsoft applications and loan servicing platforms.
• Strong analytical and problem-solving skills and attention to detail.
• Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.

Nice To Haves

• 1 year mortgage servicing or originating experience.
• Knowledge or experience of bankruptcy laws and processes.

Responsibilities

• Monitor activity on bankruptcy files to protect the organization and client’s interest on loans impaired by bankruptcy filing.
• Monitor assigned loans to ensure all activities are handled within departmental and regulatory guidelines and timeframes.
• Ensure proof of claim is filed correctly and that an acceptable plan is entered into and approved within required guidelines.
• Process cash; pay attorney and vendor invoices.
• Research and respond to debtor and investor inquiries timely and accurately.
• Process file when a bankruptcy has been reinstated.
• Monitor all aspects of the outsourcing firm and report performance/issues to management.
• Coordinate with the outsourcing firm to ensure all information necessary to conduct the bankruptcy action is received.
• Monitor and maintain bankruptcy reports to ensure compliance with departmental and regulatory guidelines.
• Keep bankruptcy screens updated accurately and timely.
• Maintain and monitor special loans as assigned.
• Train and mentor junior staff
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.
• Answer inbound bankruptcy calls according to procedures.
• Process pays by phones payments.
• Provide fax, email, and mailing address to the borrower, third parties when applicable.
• Transfer calls to bankruptcy processor, Team Lead or Supervisor when applicable
• Review bankruptcy notifications and set up bankruptcy workstation in MSP where applicable.
• Upload required documents.
• Email firms and internal contacts to validate foreclosure sales.
• Review dockets, action issues.
• Perform data entry functions as defined by departmental processes and procedures.
• File GSE claims timely, confirming fees have been moved.
• Prepare 2130 forms and 2650 forms following through to completion.

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees