Banking Services Operations Associate II - IPDS Document Imaging (Onsite- Amherst, NY)
About The Position
Overview: Primary Responsibilities: Open and analyze incoming mail and prepare for imaging. Assist in responding to scanning and mail opening related questions. Assist with simple training activities. Perform basic research utilizing bank systems. Respond to routine team requests by business partners through phone or email. Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports belonging and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.
Requirements
- High School diploma or equivalent (GED) and a minimum of 1 years’ work experience
- Proven data entry skills
- Proven personal computer skills
Nice To Haves
- Some post high school education
- Minimum of 2 years’ work experience
- Minimum of 2 years’ banking experience within an operations unit or the department
- Prior experience with pertinent spreadsheet software
Responsibilities
- Open and analyze incoming mail and prepare for imaging.
- Assist in responding to scanning and mail opening related questions.
- Assist with simple training activities.
- Perform basic research utilizing bank systems.
- Respond to routine team requests by business partners through phone or email.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
