Banking Operations Senior Specialist, IDS

Western Alliance Bank • Phoenix, AZ

1d • Onsite

About The Position

The Insured Deposit Solutions Analyst is responsible for ensuring that all new Insured Deposit Solution (IDS) account requests, transactions, and updates are completed in a timely manner. You will be responsible for ensuring that your assigned operational functions are efficiently and accurately performed while maintaining a high quality of customer service and optimal departmental workflow. You'll work with the Insured Deposit Solutions Team Lead and Deposit Banking System Manager to identify opportunities to establish process efficiencies, improve reporting, gather and analyze data, and provide recommendations.

Requirements

• 3+ years of related experience in Banking Operations or similar field.
• High school diploma required.
• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Ability to independently research and solve simple to moderately complex scenarios.

Nice To Haves

• Back office banking operations experience preferred.

Responsibilities

• Process New IDS account requests in a timely and accurate manner.
• Process transaction and maintenance requests.
• Perform callback on requests as needed.
• Provides a high level of responsiveness to inquiries related to a wide range of banking transactions.
• Analyzing, researching, and resolving escalated issues may be required.
• Assists in mitigating risk, verifying audit compliance, and procedural quality control.
• Ensures compliance with established Bank policies, procedures, and state and federal regulations.
• Work directly with team members to problem-solve and assist bank employees as needed.
• identify opportunities to establish process efficiencies, improve reporting, gather and analyze data, and provide recommendations

Benefits

• competitive salaries
• an ownership stake in the company
• medical and dental insurance
• time off
• a great 401k matching program
• tuition assistance program
• an employee volunteer program
• a wellness program
• opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED