Bank Training and Development Coordinator

Peoples Bank•Indianola, IA

4d•$26 - $30

About The Position

We are seeking a dynamic Bank Training and Development Coordinator to design, deliver, and continuously improve training programs that empower our employees and ensure compliance across all departments. This role is critical in fostering a culture of learning, collaboration, and operational excellence.

Requirements

Bachelor's degree in Business, Education, or related field (or relevant experience).
3 years banking experience required.
Proficiency with PowerPoint, Word, Excel, Publisher, and other business/educational software
Experience in training design, including developing training syllabi and curricula
Strong communication skills: verbal, written, listening, and proper communication etiquette
Ability to educate others in group settings and one-on-one
Excellent problem-solving skills and ability to multitask
Outwardly positive, helpful, and professional attitude
Ability to work effectively in a team-oriented, fast-paced environment
Commitment to fostering a collaborative and supportive learning atmosphere

Responsibilities

Develop and facilitate onboarding and ongoing training (in-person & virtual) for banking operations, compliance, fraud prevention, and digital tools.
Partner with managers to identify training needs and create tailored learning solutions.
Maintain and update training materials to reflect policy, regulatory, and tech changes.
Evaluate training effectiveness and report outcomes to leadership.
Standardize procedures and recommend process improvements.
Ensure compliance with banking regulations and maintain confidentiality.
Foster collaboration, provide excellent internal service, and represent the bank positively in the community.
Travel to branches as needed.