Training and Development Coordinator

Harvest Hope Food Bank•Columbia, SC

1d•Onsite

About The Position

The Training and Development Coordinator supports the food bank by organizing and delivering basic training for staff and volunteers. This position helps maintain training schedules, updates materials, ensures accurate training records, and provides hands‑on support during onboarding and orientation. The Coordinator plays an important role in ensuring safe, consistent, and mission‑aligned operations across the organization.

Requirements

High school diploma or equivalent; some college preferred.
Experience in customer service, administrative support, volunteer coordination, or training assistance.
Strong organizational skills and attention to detail.
Comfortable presenting information to small groups.
Proficient with Microsoft Office (Word, Excel, PowerPoint).
Ability to communicate clearly with diverse groups of volunteers, staff, and community members

Nice To Haves

Experience in a nonprofit, food bank, warehouse, or volunteer‑based organization preferred
Knowledge of food safety principles (training provided if needed)
Familiarity with databases or LMS systems.

Responsibilities

Schedule and organize training sessions for staff, volunteers, and partner agencies.
Prepare training materials, handouts, sign‑in sheets, and equipment.
Assist in delivering orientations and basic training modules (e.g., safety, food handling basics, warehouse procedures).
Communicate training details to participants and follow up on attendance.
Conduct or assist with volunteer and new‑hire orientation sessions.
Provide tours, introductions, and basic safety walkthroughs.
Ensure onboarding checklists are completed and documented.
Maintain accurate training records in databases, spreadsheets, or an LMS.
Track completion of mandatory training and send reminders when needed.
Ensure certifications like food safety or forklift training are up‑to‑date.
Update PowerPoints, handouts, SOPs, and other training materials as directed.
Print, organize, and maintain up‑to‑date training binders and resources.
Assist in creating simple visual aids (e.g., signage, quick‑reference guides).
Support the Training or Volunteer Department with clerical and scheduling tasks.
Assist with volunteer events, appreciation activities, and training‑related logistics.
Help set up rooms, equipment, and supplies before training sessions.
Answer basic training-related questions from staff, volunteers, and partner agencies.
Provide friendly, helpful support to individuals navigating training or onboarding.
Communicate changes in schedules, policies, or requirements promptly.
Demonstrates a commitment to the HHFB mission and to fighting to end hunger in South Carolina.
Displays a desire to work with culturally diverse populations using a compassionate, collaborative and respectful approach.
Supports a culture of continuous improvement by identifying and communicating process and safety improvements.
Follows all safety policies and procedures, including reporting all unsafe acts and behaviors, safety hazards, incidents or accidents immediately.