Bank Operations Specialist

SNB Career•Sioux City, IA

22h•Onsite

About The Position

Ready to be part of a strong financial team that thrives on accuracy and operational excellence? At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters . From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB. In this role, you will play a key part in safeguarding our clients by reviewing account transactions for fraudulent activity, ensuring the accuracy of account maintenance, and reconciling internal accounts. This position involves daily workflow management, including updating customer information, processing maintenance requests, and supporting the team in various operations. Values Matter. We are searching for a motivated individual who has strong values, a great work ethic, and an understanding of credits and debits. A keen eye for detail alongside a blend of technical expertise are critical in this role. Our ideal candidate enjoys minimal downtime, new challenges each day, and can multitask. If you're proactive, meticulous, and want to be part of a dynamic team ensuring smooth and secure banking operations, come join us!

Requirements

Strong analytical and problem resolution skills.
Excellent attention to detail, general understanding of accounting and balancing, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, self-motivation, strong oral and written communication skills.
Previous banking operations experience.
Accuracy and meticulous attention to detail required
Excellent oral, written, and interpersonal communication skills
Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
Team-oriented and the ability to work collaboratively across all levels of the organization
Service-oriented, polite, and respectful
Advanced problem-solving and analytical skills
Ability to take direction and instruction and follow through independently until project completion

Responsibilities

Process and review workflow items for accuracy and completeness.
Update customer information in bank software and follow up with retail staff on errors or missing documents.
Manage account maintenance requests, including closures, changes, and updates.
Provide backup support for the Deposit Operations team, including CD/IRA management and ACH affidavits.
Balance daily funds and review various daily reports.
Process daily non-posted transactions.