Backyard Cafe Attendant & Bev Cart

Sunriver Resort•Sunriver, OR

2d•Onsite

About The Position

Overview Love working outdoors and providing great service? The Backyard Café at Sunriver Resort is hiring Café/Cart Attendants to help deliver delicious food, refreshing drinks, and exceptional guest experiences.The Café / Golf Cart Attendant is responsible for performing general cashier and serving duties in the resort cafes. They are responsible for ensuring the standards of service in assigned outlets. The Café / Golf Cart Attendant will assist with maintaining the AAA Four Diamond standards. The Café/ Golf Cart Attendant will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

Requirements

High school education required
Must always ensure a teamwork environment
Must have or be able to obtain prior to start date a valid OLCC card
Must have or be able to obtain prior to start date a valid Oregon Food Handler’s permit
Must be able to frequently lift and carry up to 10 lbs and occasionally up to 30 lbs
Must be able to occasionally push/pull up to 50 lbs
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; and overhead reaching, squeezing occasionally

Nice To Haves

Prior hospitality experience preferred
At least six months food & beverage experience preferred
At least one year customer service experience preferred
At least six months POS system experience preferred
Basic computer skills to include Microsoft

Responsibilities

Takes guests orders using POS system
Receives proper and accurate payment from guests
Distributes appropriate change
Accurately reports tips and hours each shift using proper documents
Adheres to OLCC and Sunriver Resort policies and procedures
Ensures bookkeeping policies and procedures are followed daily
Assists chefs/cooks with food preparation
Prepares specialty drinks
Counts money in cash drawers at the beginning of shift and end of shift to ensure the amounts are correct and there is adequate change
Serves guests food and beverages tableside
Wipes down tables and ensures cleanliness of café
Informs and promotes guests of daily specials
Checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
Familiarizes him/herself with menu
Offers creative selling of products to guests
Answers questions and/or makes recommendations on menus as needed
Explains how various menu items are prepared, describing cooking methods and ingredients
Takes into consideration any special request, dietary issues made by the guest
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Restocks grab and go stations as necessary