Backflow Technician

Guardian Fire Services•Santa Ana, CA

2d•Onsite

About The Position

Join the Fire Safety First Team! FSF has been successful in serving SoCal's fire protection needs for nearly 50 years. Since then, we have grown into a dynamic team of creative minds and professionals with years of industry practice. FSF offers a fun and collaborative work environment where individuals are given the opportunity to learn and grow! Job Summary: The position serves as an important part of the Technician team who specializes in backflow services and is responsible for inspecting, maintaining, testing, repairing, and replacing domestic, irrigation and fire backflow assemblies. The role performs onsite emergency troubleshooting and repairs and identifies code and non-compliance issues. The position requires reliability, thoroughness, and strong attention to detail along with self-motivation and confidence. Since this role interfaces with FSF customers and helps to drive customer satisfaction, the Technician must display a friendly, customer-oriented temperament. Our technicians are expected to reflect the company’s goal “to serve our customers with outstanding professionalism.”

Requirements

High School Diploma
AWWA or another equivalent certification
2+ years’ experience in this respective field
Safety Training, specific to the role
Certification and licenses, as applicable to the position

Responsibilities

Ensures customers are serviced to the highest level of satisfaction through quality service and met expectations prior to leaving the jobsite
Conducts backflow inspections for existing sites, renovations, and new construction
Performs troubleshooting, service, and repairs for backflow prevention
Identifies code violations and other non-compliant issues and recommends repairs or preventive solutions
Identifies risks or potential trouble related to work and develops methods to mitigate
Completes and produces inspection reports that are legible, accurate, and detailed; accurately completes work orders and other necessary documents
Interacts professionally with customers, building engineers, property managers, and acts as an efficient team member within the department
Uses a company provided service vehicle for work (if applicable) and keeps it well maintained and supplied with all parts, tools, and equipment; keeps the vehicle clean and organized with a complete inventory of tools and supplies
Initiates and completes work independently and interacts collaboratively as part of a team
Demonstrates excellent communication skills to receive and convey information clearly and effectively at all levels of FSF’s organization
Helps to identify continuous improvement in processes and offers solutions to promote efficiency
Adheres to all company employment policies and safe practices, specifically CAL OSHA and safety measures related to work
Performs other duties as assigned