Backflow Tester/Cross-Connection Technician

City of Greeley•Greeley, CO

16h•$27 - $39•Onsite

About The Position

The Cross-Connection Technician administers and maintains the federal and state required cross-connection control regulations of the Safe Drinking Water Act and the Colorado Primary Drinking Water Regulations through the City's cross-connection control and backflow prevention program.

Requirements

High school diploma or equivalent.
Current Backflow Tester Certification ASSE or ABPA or the ability to obtain certification within 6 months.
State of Colorado Distribution I Certification or ability to obtain certification within 1 year.
Computer skills, including the ability to utilize Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.), TRAKIT, GIS, SpryBackflow, and learn and experiment with new software and systems.
Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
OR Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job AND Possession of a valid driver’s license.

Nice To Haves

One (1) to three (3) years of experience in at least one of the following areas: Basic mechanical experience Backflow assembly repair Water distribution Plumbing
Current Cross Connection Certification or related field experience.
State of Colorado Distribution I Certification or higher or distribution system experience.
Knowledge of CDPHE regulations related to cross-connection control and backflow prevention.
Ability to track and maintain accurate records to support CDPHE compliance.
Familiarity with cross-connection control devices and field inspection procedures.
Understanding of customer service line connections and water distribution systems.
Knowledge of incident response and troubleshooting for backflow-related issues.
Proficient in Microsoft Office (Word, Excel, Outlook) and operational systems such as TRAKIT, GIS, and BPCCC Software.
Ability to learn and adapt to new software and mobile field technology.
Strong interpersonal skills to interact effectively with customers, vendors, and City staff.
Clear and professional written and verbal communication skills.
Ability to explain technical concepts to non-technical audiences in a courteous and helpful manner.
Strong organizational skills to manage appointments, field inspections, and reporting.
Ability to prioritize daily tasks and meet required deadlines.
Ability to work independently in the field with minimal supervision.
Demonstrates initiative in resolving issues and completing assignments efficiently.
Knowledge of customer service principles and ability to maintain a professional, friendly demeanor.
Skilled in responding to customer concerns and resolving minor field disputes or questions.
Ability to maintain a positive, solutions-oriented attitude in various field conditions.

Responsibilities

Monitors and maintains data in the cross-connection software database.
Enters and verifies accuracy of backflow test report results.
Maintains records of certified backflow testers, companies, and equipment calibration.
Updates and reconciles backflow assembly records within the database.
Performs updates between Utility Billing software and backflow systems to maintain database integrity.
Prints and mails backflow test due notices on schedule.
Conducts site surveys for non-residential properties to verify installation and hazard level.
Visits sites without documented assemblies to develop compliance plans.
Processes annual testing notices and monitors compliance through documentation, contact, and follow-up.
Assists City departments with compliance for City-installed assemblies.
Tests backflow assemblies at all City-owned facilities as scheduled.
Maintains and organizes compliance documentation to meet state retention requirements.
Scans, files, and revises storage format of program documents as needed.
Supports the installation and testing of new or existing assemblies in relation to permits and compliance.
Investigates property, billing, or site use discrepancies related to cross-connection compliance.
Provides accurate information to customers and departments regarding program requirements and regulations.
Troubleshoots backflow assembly issues based on facility type and regulatory standards.
Schedules and conducts annual testing of assemblies at Water and Sewer Department facilities.
Performs other duties as assigned.