BaaS Operations - Cards Specialist

FINWISE BANK•Murray, UT

3d•Onsite

About The Position

As BaaS Operations Cards Specialist, you will participate in the coordination and implementation of new card programs and setups as they relate to card networks. You will act as the liaison across various stakeholders including external (card networks and Processors) and internal (accounting and implementation) resources providing excellent continuity and support for clients and management.

Requirements

Skill in presenting and communicating information
Knowledge of the financial industry, specifically payment specialty
Ability to persuade and influence
Ability to capitalize on current client relationships
Skill in leading and supervising
Knowledge of banking regulations related to deposits/cards and payments
Skill in formulating strategies and concepts
Ability to plan and organize
Skill in project management
Knowledge of business risk management
Bachelor’s degree in Business Administration, Finance, or Marketing; or equivalent related experience.

Nice To Haves

A minimum of ten (10) years of banking, specifically fintech and payments – with at least five (5) years management experience.
Demonstrated ability to manage/lead complex projects and large teams.
Possess a valid driver’s license.
Must be bondable.

Responsibilities

Responsible for all activities involved with requesting a new ICA/BIN including setup and certification.
Responsible for all activities involved in the termination of a card program including returning the ICA/BIN
Responsible for all activities involved with an ICA/BIN transfer from another BIN sponsor bank
Serves as the subject matter expert (SME) for the implementation of new ICA/BIN projects and/or other ICA/BIN related activities requiring support.
Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams, Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance
Ensures the appropriate network and account set-up for new card programs
Enforces processes, implementation consistency and compliance with network guidelines with internal departments and Partners
Creates and manages the network tasks in new card program plans/timelines to accomplish implementation project goals
Supports the team as the card network professional for meeting network reporting and maintenance activities
Coordinates compromised card reporting with Program Managers
Maintains updated and current listing of all BINs in each network with each Processor
Assists with performing quarterly reporting for all card networks
Assists with reviewing monthly invoices to determine Partner billing
Ensures card Programs are compliant with card network brand and rules standards
Administers network portals, provisions internal staff and Program Managers (Visa Online, MasterCard, MC Connect, Discover Issuer Portal, and Pin Networks)
Routes network communications to Program Managers when necessary
Updates Program Managers and Processors on new network rules and alerts
Registers Program Managers per network requirements
Supports the standard network reporting and maintenance requirements of existing card programs
Effectively uses Microsoft Office Suite and other applicable software solutions.
Complies with organizational policies and procedure
Represents the organization in a positive and professional manner
Attends all mandatory in-services, training, and staff meetings
Maintains confidentiality of customer and organization information
Maintains effectiveness when experiencing major changes in work tasks or the work environment, adjusting effectively to work with new structures, processes, requirements, or cultures
Responsible for compliance with the Bank Secrecy Act, and Anti-Money Laundering laws and regulations
Various duties and responsibilities as assigned.