Associate, Gift Cards - Strategy & Operations

DoorDash USA • Seattle, WA

3d

About The Position

The New Verticals team is building the future of local commerce on DoorDash by expanding beyond restaurants into high-impact categories like Grocery, Convenience, Alcohol, Retail, and Gift Cards. Our Gift Cards business is a rapidly growing vertical that plays a critical role in acquisition, retention, and brand reach across both seasonal moments and everyday use.
We’re looking for an Associate to join the Gift Card team, focused on executing experiments, launching seasonal campaigns, and improving the end-to-end gift card experience on DoorDash. Our Gift Cards vertical is a fast-growing business - covering both our DoorDash gift card program and our gift card marketplace in app - and this role will play a critical part in helping us test new ideas, learn quickly, and scale what works.
This role is ideal for someone who enjoys operating at the intersection of strategy and execution, thrives in a fast-paced environment, and is excited to learn by doing.

Requirements

• You have 2+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in marketplaces, logistics, tech, operations, strategy, consulting, banking, or a related experience). Prior DoorDash experience is a plus!
• You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You will work on a project basis, so being comfortable in high levels of ambiguity with the expectation of making impact fast is a must.
• You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
• You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
• You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, or relevant field.

Responsibilities

• Operate. Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
• Launch. Create seasonal gift card campaigns to drive growth for our brands, and stand up new initiatives to help scale the business.
• Analyze. Build models using Excel and SQL to evaluate growth opportunities and prioritize the next bets.
• Build. Translate consumer and brand needs into product requirements, operational improvements and tangible outcomes.
• Collaborate and Influence. Work cross-functionally across the New Verticals Organization and broader DoorDash.

Benefits

• comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level