B2B Integration Analyst

TEKsystems•Coppell, TX

4d•$35 - $45•Onsite

About The Position

TEKsystems currently has a 6 month contract-to-hire role open as a B2B Integration Analysts. This person will serve on a customer-centric second-level IT support team, responsible for analyzing and resolving challenges with our Sterling Integrator application and end user communications. They are also responsible for working with IT development teams to ensure the company's applications are developed, tested, and performing as expected.

Requirements

Degree in an IT related field or 1-5 years of relevant work experience
Ability to work independently and with Do it Best staff on various integration and IT projects
Experience with computer communication protocols
Knowledge of personal computers, servers, databases, and
EDI
Tier 2 Support
Experience in Integration and Support projects

Responsibilities

Assist members and vendors via telephone and email with electronic communications
Participate in an after hours cell phone rotation
Participate, as needed, in project meetings either as part of the team or in a consulting role
Facilitate enterprise data communications with business partners including all members, vendors, Value Added Networks, financial, and Point of Sale communications, as well as, internal electronic communications
Coordinate and oversee the addition of members and vendors to existing EDI transaction sets
Coordinate and oversee the addition of members and vendors to their dataXchange service
Develop and provide user documentation, procedures, and technical specifications
Develop and maintain Product vendor qualifications
Develop and maintain Point of Sale vendor qualifications
Develop new and redevelop existing EDI transactions as needed
Design, develop, and maintain Business Processes and maps using the Sterling Integrator software
Design new or reformatted application files and layouts in support of member and vendor communication
Thoroughly test EDI transaction maps, SI business processes, and review EDI test files and data
Attend trade shows, as needed, to support various business applications/programs
Install and test upgrades to current software
Provide after-hours support through on-call, rotational assignment and assist with emergent escalation as needed
Serve on response teams for High Response Events requiring immediate attention to restore business critical operations
Support a culture of teamwork, collaboration and proficiency within the team