AWS Client Executive, Automotive and Manufacturing

Amazon • Chicago, IL

45d

About The Position

As AWS continues to rapidly grow, we seek an exceptional L7 Client Executive to
own and drive the strategic relationship with one of our most transformational
enterprise customers. In this role, you will serve as the single-threaded leader
and "CEO" of the account, orchestrating all aspects of the customer relationship
while leading a matrixed AWS OneTeam to deliver exceptional outcomes and
accelerated business growth.

This is a unique opportunity to combine deep customer relationship leadership
with people management responsibilities, driving both strategic transformation
and team development. You will establish and maintain C-suite and Board-level
relationships, architect long-term innovation strategies, and lead a dedicated
team focused on helping our most strategic customer build and deliver innovative
solutions leveraging the full breadth of AWS services.

Primary Function
Lead and grow the overall relationship with a major strategic transformation
account by:
• Serving as the single-threaded leader with complete accountability for
customer outcomes and AWS growth
• Leading strategy development and execution across the entire customer
organization
• Managing and developing a matrixed AWS OneTeam including Account Managers,
Solutions Architects, Specialists, Technical Account Managers, and Professional
Services resources
• Driving customer transformation initiatives that deliver measurable business
impact

Requirements

• 10+ years of enterprise sales or customer success experience, with demonstrated progression of responsibility
• 3+ years of people management experience, including managing senior individual contributors or managers
• Proven track record of managing strategic accounts with $100M+ annual revenue or spend
• Experience leading complex, multi-stakeholder sales cycles with C-suite and Board-level engagement
• Demonstrated ability to drive business transformation initiatives and deliver measurable customer outcomes

Nice To Haves

• MBA or advanced degree in business, technology, or related field
• Experience in the customer's industry vertical (e.g., Financial Services, Healthcare, Manufacturing, Technology)
• Track record of driving innovation and thought leadership in enterprise technology
• Experience managing global, distributed teams across multiple geographies
• Proven ability to influence product roadmaps and organizational priorities

Responsibilities

• Develop and execute comprehensive multi-year customer success and growth strategies aligned with customer business objectives and AWS priorities
• Own global go-to-market strategy across all customer buying centers, business units, and geographies
• Establish and maintain executive relationships at C-suite, CEO, and Board levels with gravitas and executive presence
• Drive customer innovation through strategic initiatives leveraging emerging AWS services and capabilities
• Coordinate complex, multi-center selling motions across infrastructure, application, and business transformation opportunities
• Lead monthly business reviews tracking sell-to performance, sell-through execution, and relationship health
• Directly manage and develop a core team of AWS professionals dedicated to the strategic account
• Provide coaching, mentorship, and career development for team members
• Conduct performance management including goal setting, feedback, and performance reviews
• Build succession plans and create leadership opportunities within the team
• Foster a culture of customer obsession, innovation, and operational excellence
• Ensure team alignment with AWS Leadership Principles and cultural values
• Lead and coordinate the extended AWS OneTeam including Solutions Architects, Specialists, Professional Services, Partner teams, and Technical Account Managers
• Exercise resource allocation authority across all OneTeam functions to maximize customer outcomes
• Build and maintain strong working relationships with cross-functional stakeholders and leadership
• Facilitate collaboration between sell-to and sell-through teams, eliminating ambiguity and coordination gaps
• Leverage Subject Matter Experts, executives, and thought-leaders to drive customer value and AWS growth
• Exceed annual revenue targets and strategic initiative goals for the assigned account
• Develop and manage opportunity pipelines across multiple customer business units and buying centers
• Drive adoption of AWS's full suite of services including emerging technologies and industry solutions
• Identify and execute on pan-Amazon sponsorship and partnership opportunities
• Negotiate complex agreements and navigate organizational boundaries with autonomy
• Represent customer needs and insights to AWS product and service teams to influence roadmaps
• Design and implement scalable mechanisms for customer engagement and success measurement
• Establish cadences for executive engagement, business reviews, and strategic planning
• Drive operational rigor in forecasting, pipeline management, and goal tracking
• Proactively identify risks and opportunities, developing mitigation and acceleration strategies
• Create best practices and playbooks that can be leveraged across other strategic accounts

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed