About The Position

At Cathay Bank, we strive to provide a caring culture that supports your aspirations and success, fostering growth and development to help you achieve your professional goals. We have thrived for 60 years due to our team members’ drive and optimism. This position is responsible for the acquisition, retention, and expansion of new and existing client relationships with entities from Mainland China. The role involves developing new business and client relationships and providing exceptional client service by managing the client experience from introduction through profiling, assessing banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of Cathay Bank’s offerings.

Requirements

  • 5 years’ experience in a bank environment with a minimum of 2 years’ demonstrated sales experience with proven results in addressing diverse client profiles and complex needs.
  • Knowledgeable in banking products and services.
  • The ability to identify client needs, present banking solutions and bank products.
  • Recognize closing opportunities and retain and grow client relationships.
  • Ability to initiate client contact through letters, email, telephone or personal contact.
  • Possess excellent verbal communication skills, as well as an ability to exercise sound, independent judgment.
  • Excellent presentation skills.
  • Strong work ethic.
  • Pro-active, innovative and driven.
  • Possess excellent multi-tasking skills, working quickly and accurately to analyze information and make decisions as well as prioritize and perform a variety of concurrent tasks with minimal direction.
  • Proficient in all Word and Excel software applications.

Nice To Haves

  • College degree with business classes preferred

Responsibilities

  • Accomplishes business development through aggressive sales efforts resulting in quality growth of client relationships and accounts.
  • Ensures monthly, quarterly and annual sales goals are met (production goals are assigned based on corporate level).
  • Spends bulk of the day out in the field prospecting business opportunities and turns them over to the appropriate support team members to finalize the details.
  • Performs extensive cold calling in the field and generates business through referrals within network and follows up on leads.
  • Builds a thorough profile for each client and maintains frequent personal, phone or email contact to grow and penetrate existing client relationships.
  • Identify and profile target clients.
  • Cross-sell bank products; refer existing and prospective clients to expand relationships and develop new business.
  • Provides superior client service. Assume quality personalized client service. Maintains frequent client contact to expand relationships and ensure client retention. Refer clients to specialty departments as necessary.
  • Support corporate lending new business promotions.
  • Develop strategies to attract and retain clients.
  • Conduct market research to understand trends, competition, and opportunities in the Greater China market.
  • Maintain open communication with Bank sales team members, Financial Advisors, etc.
  • Maintain an awareness of competitive products, practices, rates and changes in the local market.
  • Represent the Bank to actively participate in China related business functions and social activities.

Benefits

  • competitive benefits package
  • coverage for medical insurance
  • dental insurance
  • vision insurance
  • life insurance
  • long-term disability insurance
  • flexible spending accounts (FSAs)
  • health saving account (HSA) with company contributions
  • voluntary coverages
  • 401(k)

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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