AVP Shared Services Process Engineer

Citi•Tampa, FL

17d

About The Position

High-Level Project Execution & Process Improvement: Apply in-depth disciplinary knowledge to contribute to the development of new techniques and the improvement of processes and workflows within BOSS. Lead and execute complex, multi-organizational projects ensuring processes and methodologies are effective and supportive, requiring minimal hand-holding. Strategic Integration & Analysis: Integrate subject matter and industry expertise within a defined area. Requires an in-depth understanding of how areas collectively integrate within the sub-function, and how to coordinate and contribute to the objectives of the function and overall business. Evaluate moderately complex and variable issues with substantial potential impact, weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Risk Management & Compliance: Proactively identify, assess, and mitigate project and operational risks. Global Project Management: Significantly impact project size, scope, and geographical execution by influencing decisions through advice, counsel, and facilitating services. Successfully plan, manage, and execute projects across diverse geographical locations, accounting for local operational nuances and regulatory environments. Performance Measurement & Reporting: Maintain and improve recurring and ad-hoc savings reporting per project/program and/or by owner. Seamlessly integrate benefit data from multiple sources across projects, process owners, and finance. Be accountable for end-to-end capacity/financial impact analysis for efficiency-related initiatives, including return on investment estimates. Align with a project benefit tracking process to link procedures, project scope, and financial accuracy. Data-Driven Insights: Analyze and interpret data from metrics and reports, identify trends, provide insights, and recommend key actions, including 'what if' scenarios. Develop and deliver internal metrics, identifying trends and insights for improvement of operational efficiency. Leverage full systems capability to create impactful visual representations of metrics. Continuous Improvement & Collaboration: Support a continuous improvement culture, taking a leadership role in creating and driving solutions. Collaborate with members of other functional teams to develop a shared understanding of operational performance drivers and key metrics

Requirements

5-8 years of experience in process engineering, financial planning and analysis, or re-engineering projects.
Proven experience with process improvement methodologies (e.g., Lean, Six Sigma, business process re-engineering) is preferred.
Demonstrated success in leading and executing complex projects from start to finish, requiring minimal supervision.
Proven ability to operate independently, manage multiple tasks, prioritize effectively, and make sound decisions.
Experience working within global and virtual teams, with demonstrated ability to lead and motivate diverse teams and execute initiatives across multiple locations and geographies.
Excellent analytical skills, including the ability to filter, prioritize, and validate complex material from multiple sources, analyze raw data, draw conclusions, and solve problems effectively.
Strong verbal and written communication and diplomacy skills, with an ability to articulate complex information, escalate issues to management, and build consensus.
Excellent presentation skills (PowerPoint, Excel proficiency required).
A consistent track record of exceeding performance expectations, demonstrating strong initiative, self-motivation, and a proactive approach to challenges.
Must be a self-starter with the ability to set high standards of deliverables and a highly developed attention to detail.
Comfortable working in an ambiguous environment with minimal or offsite supervision and the ability to prioritize effectively in a high-pressure environment with tight deadlines.
Bachelor's/University degree or equivalent experience.
Knowledge of the financial services industry.