AVP, Quality Control Coordinator - Non-Real Estate

Bank OZK•Alpharetta, GA

15d

About The Position

Responsible for oversight of business processes related to non-real estate consumer lending, including exception tracking, process improvement measures, and regulatory compliance. Ensures underwriting decisions align with internal policy, operation standards, and consumer protection regulations while providing analysis and reporting to management. Monitors operational risk management program and recommends or implements updates with management.

Requirements

Comprehensive knowledge of consumer lending regulations, including but not limited to: FCRA, Regulation Z, ECOA, UDAP/UDAAP, BSA and AML.
General knowledge of auditing standards and procedures.
General knowledge of operational risk frameworks and process improvement methodologies.
Strong verbal and written communication skills with the ability to collaborate effectively across teams.
Ability to exercise discretion and sound judgment in decision making and maintain confidentiality.
Ability to work independently with minimal supervision.
Ability to manage multiple priorities and demonstrate flexibility in a continually changing environment.
Strong analytical, organizational, and problem-solving skills with attention to detail.
Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Bachelor’s degree in Business, Finance, Accounting or related field, or commensurate work experience, required.
4+ years of experience in consumer lending, underwriting, credit analysis, or related banking function required.
2+ years of work experience in the financial services

Responsibilities

Reviews non-real estate consumer underwriting transactions to ensure accuracy, completeness, and compliance with regulatory requirements.
Assists management in recording trends and identifying gaps in the end-to-end process.
Performs operational risk management duties, including testing, assisting in documenting process flows and updating procedures as necessary.
Monitors for potential risks and escalates risk or fraud concerns promptly.
Supports process improvement initiatives to strengthen efficiency.
Performs other duties as assigned.