AVP Nursing Operations and Performance Excellence

Albany Medical Center • City of Albany, NY

1d

About The Position

The Assistant Vice President for Nursing Operations and Performance Excellence is responsible for providing nursing leadership for the development, implementation and ongoing managements of the Central Staffing Office. In partnership with service line AVPs, Nursing Supervisors, and physician leadership, the AVP will oversee and coordinate the management of inpatient bed capacity, patient flow and transitions of care coordination supporting the delivery strategy. This position ensures the consistency and standardization of operational systems and processes in order to maximize the quality of patient care and achieve financial and budget goals. The AVP will provide overall administrative leadership and oversight of functions associates with staffing and productivity, scheduling, open shift management, nursing quality improvement, patient placement and patient complaint management. The AVP will work collaboratively with HR to develop workforce recruitment and retention strategies and with Labor Relations to provide leadership in contract interpretation to ensure consistency in contract adherence. The AVP will be a member of the negotiations team.

Requirements

• Master's Degree in health, business, education or related field - required
• 7-10 yrs of experience in nursing, involving nursing staff education and professional development - required
• 3-5 yrs of demonstrated progressive management experience - required
• Able to communicate effectively at all levels within the organization and with external customers and agencies.
• Creates a collegial and collaborative environment among all members of the healthcare team.
• Articulates clear expectations with staff and members of the patient care team.
• Demonstrates responsibility and accountability for decisions
• Identifies problems, gathers data, establishes facts and draws valid conclusions.
• Subject matter expert on LEAN methodologies
• Ability to improve job performance through continuing education.
• RN - Registered Nurse - State Licensure and/or Compact State Licensure NYS Registration Upon Hire - required

Responsibilities

• Strategic and Operational Planning: Facilitates departmental plans to achieve overall goals of the organization. Executes strategies to provide consistent operational and affordability practices. Participates in identification of indicators to measure accomplishments of strategic plan Provides administrative direction and coordination in the formulation, interpretation, and administration of current and long-range policies, procedures and programs. Participates in educational programs that promote professional, technical and managerial expertise and keeps current in field by reviewing relevant literature, attending workshops and seminars, networking with colleagues. Supports and communicates the organizational plan to ensure compliance with all regulatory standards. Develops collaborative relationships with medical staff leadership and the medical staff to achieve departmental goals. Supports and communicates the organizational plan to ensure compliance with all regulatory standards.
• Planning and Program Management: Incorporate system and institutional values, goals and objectives into various educational programs presented to staff. Develop and implement the orientation for clinical staff Direct the planning and implementation of evidence-based education programs which will validate and enhance professional and ancillary competence. Identify appropriate metrics required to strengthen the performance of operations. Evaluate program outcomes and make modifications as needed Provide direction and guidance on the establishment and evaluation of the Shared Governance model within the nursing organization. Participates in the development, implementation and utilization, and evaluation of cost effective medical center programs, policies and procedures that address and promote high quality nursing care, treatment and service needs of our patient population.
• Operational Management: Responsible for the day-to-day operations of the Central Staffing Office, Float Pools, and House Supervisors. Monitors and reviews the work of departmental personnel to ensure departmental goals are being met. Demonstrates effective leadership techniques as indicated by high productivity. Acts as the subject matter expert and business owner of the Acuity tool. Responds to changes in work efficiently and effectively. Act and the Chair of the Staffing Committee as outlined in the Collective Bargaining Agreement. Collaborates with peers with nursing and outside of the department to maximize technology to improve and sustain workflow standardization. Partners with leadership to develop and monitors short and long-term affordability and operational plans related to nursing services. Proactively partners with the education community, Human Resources, NYSNA, and other center departments to formulate strategies for workforce planning, nursing, professional staff retention and development and enhanced workforce competence. Educate and market the roles and responsibilities of nursing to a variety of audiences in the lay and professional community.
• Financial Management: Plans the operating and capital departmental budgets by analyzing program needs and plans on both a short and long-term basis. Prepares the departmental budgets after determining fiscal requirements, projected needs. Manages the budgets and all accounts in a fiscally prudent, responsible and cost-effective manner; and within the approved budget. Prepares operational and analytical reports that identify trends, opportunities and problems and suggests solutions. Maintains and monitors operating statistics for the department/programs adjusting staffing, supplies, or capital expenditures to activity status.
• Human Resource Management: Selects qualified and quality personnel. Mentors counsels and disciplines staff to ensure quality of work and adherence to hospital policies and procedures, while engaging in and advocating for succession planning for nurse leaders. Establishes standards for all department personnel by having criteria-based job descriptions. Provides for effective distribution and utilization of personnel based on department needs by collecting and analyzing data to determine changing departmental trends. Provides for in-service and continuing education needs for all personnel in the department.
• Hospital-wide Leadership: Provide direction and act as a mentor in assisting direct reports to succeed. Be accountable for self-development and keep current on clinical, leadership, education and healthcare topics. Collaborate with nursing leadership, nursing staff and other disciplines to organize nursing education and research programs. Actively participates in and supports hospital-wide functions and activities in order to promote the organization. Conducts regular rounds and staff meetings with employees. Ensures confidentiality of all patient and hospital information is maintained by department staff according to established procedure.
• Patient Safety: Monitor the compliance of professional, regulatory and governmental standards and maintain liaison with administration, quality, and risk management on regulatory agency investigations pertinent to the nursing organization. Attends all mandatory hospital in-service education. Supports a system that encourages the identification and analysis of errors and near misses in the context of a safety culture.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees