AVP/Branch Manager
About The Position
TruStone Financial is a full-service, member-owned credit union founded by teachers in 1939, now serving over 200,000 members across 23 locations in Minnesota and Wisconsin with 550+ employees. The credit union aims to provide simple yet competitive financial tools and create exceptional financial experiences, engaging, educating, and inspiring members to achieve lifelong financial well-being. The Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, encompassing operations, lending, product sales, member services, security, and safety, all in line with the Credit Union’s objectives. This role involves developing new deposit and loan business, ensuring superior member relations, and fostering a sales and service culture through staff coaching and motivation. The manager is also tasked with achieving individual and branch sales goals through new business development, business sales, referrals, and retention of account relationships.
Requirements
- Availability to work 40 hours per week Monday through Friday between the hours of 8:15am – 5:45pm and rotating Saturdays 8:45am – 1:15pm at our Blaine Branch location.
- Bachelor’s Degree in Finance, Business Administration or a related field, or four years of equivalent work experience.
- Two years of experience as a Branch Manager or equivalent related team management experience.
- Strong interpersonal skills, maturity, and good judgment.
- Excellent verbal and written communication skills.
- Positive personal projection as demonstrated by professional appearance and attitude.
- Ability to work in a complex, competitive, and rapidly changing environment.
- Ability to analyze and resolve situations independently.
- Ability to manage multiple priorities, effectively delegate, and set deadlines.
- A valid state driver’s license.
- Required to be compliant with the terms and conditions outlined in TruStone Financial’s SAFE Act Policy, which includes the submission of fingerprints, the successful completion of an FBI background check and maintaining current and compliant registration in Nationwide Mortgage Licensing System (NMLS).
- Compliance with the Bank Secrecy Act and all its provisions.
- Ability to pass all pre-employment drug test and various background checks.
- Regular and reliable attendance at the workplace.
Nice To Haves
- Retail banking experience
Responsibilities
- Administer and ensure efficient daily operation of a full service branch office, including operations, lending, product sales, member services, security, and safety in accordance with the Credit Union’s objectives.
- Develop new deposit and loan business.
- Provide a superior level of member relations.
- Promote the sales and service culture through coaching, guidance and staff motivation.
- Achieve individual and branch sales goals through new business development, business sales, referrals and retention of account relationships.
Benefits
- Competitive pay and incentive programs for all positions.
- Health insurance with the ability to choose which plan option is best for you – a Traditional Health Plan or Health Savings Plan.
- Affordable dental and vision insurance coverage.
- Earn 22 days of paid time off annually for full-time employees with an equivalent accrual for part-time employees – and, the longer your tenure, the more PTO you’ll have to enjoy.
- 10+ paid holidays each year.
- Up to 16 hours of paid time annually to volunteer for organizations you are passionate about.
- 401(k) with 50% employer match on the first 6% you contribute – plus, after one year of service, an additional 3% safe harbor employer contribution that is immediately 100% vested regardless if you are contributing or not.
- Eligibility for profit sharing opportunities in the form of a contribution to your 401(k) account.
- Employer-paid Short Term and Long Term Disability benefits.
- Employer-provided life insurance up to 2.5x your base salary with the option to purchase additional coverage for yourself, spouse and eligible dependents.
- Reimbursement for higher education expenses of up to $5,250 per calendar year (including tuition, books and activity fees).
- Career development opportunities – including our STEP job shadow program, TruStone Academy certification courses, Mentorship Program and more.
- Special employee discounts when you join TruStone Financial as a credit union member.
- Employee activities, events, discounts, and many other great benefits and perks!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
