AVP, Branch Manager
About The Position
Looking for a place where the team constantly strives to provide customers with the best experience possible? Where helping our customers succeed financially is more important than profit? Looking to work with a great team where you will feel supported and appreciated? Want to work somewhere you can really have an IMPACT? We have an amazing opportunity for someone to help lead our Imperial Beach branch! If this sounds interesting to you, below are a few more details. It starts with people! We need a great leader who will motivate, inspire and develop an already amazing team. This person will be responsible for the development and overall direction of a high performing sales team to include recruiting, hiring, coaching, training, evaluating and meeting with staff regularly. Promotes high morale and teamwork at all times. Uses tools and technology to track, evaluate and report results to sales team and others within the organization. Provides an open, welcoming retail branch environment with high quality personal service to draw members into the branch and enhance cross-sell opportunities through demonstration and promotion of technology, products and services. Anticipates employees’ and members’ needs by actively monitoring key member contact points and applying proactive measures to ensure seamless service. Maintains effective communication regarding policies and procedures, compliance, marketing promotions, economic and financial news. Participates in meetings and task forces, including facilitating a monthly Manager Meeting as assigned. Provides input on all applicable business initiatives. Ensures that all communication emanating from branch is correct in form and content. This is a great opportunity to really have an impact on your community and lead a branch for a well-respected and established Credit Union in San Diego County.
Requirements
- Bachelor’s Degree in Business Administration, Marketing, Sales, Communication or a related field is required. Two years of equivalent experience may substitute for every one year of education.
- A minimum of 7 years related work experience in the financial services industry, including: proactive sales, lending (consumer and real estate), new accounts, cash handling and a minimum of 5 years of supervisory experience is required.
- Demonstrated success in coaching employees for sales in all product lines, and outstanding member service is required
Nice To Haves
- Bilingual in Spanish is a huge plus!
Responsibilities
- Development and overall direction of a high performing sales team to include recruiting, hiring, coaching, training, evaluating and meeting with staff regularly.
- Promotes high morale and teamwork at all times.
- Uses tools and technology to track, evaluate and report results to sales team and others within the organization.
- Provides an open, welcoming retail branch environment with high quality personal service to draw members into the branch and enhance cross-sell opportunities through demonstration and promotion of technology, products and services.
- Anticipates employees’ and members’ needs by actively monitoring key member contact points and applying proactive measures to ensure seamless service.
- Maintains effective communication regarding policies and procedures, compliance, marketing promotions, economic and financial news.
- Participates in meetings and task forces, including facilitating a monthly Manager Meeting as assigned.
- Provides input on all applicable business initiatives.
- Ensures that all communication emanating from branch is correct in form and content.
Benefits
- Great team!
- You can’t beat a role in sunny San Diego!
- 18 days of PTO in your first year plus 12 holidays a year!
- 6% 401(k) match
- Full benefits package including medical, dental, vision, life insurance, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
