Aviation Security Control Center (ASCC) Specialist , Global Aviation Security

Amazon • Erlanger, KY

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About The Position

Amazon is looking for a security professional to join our Aviation Security
Control Center (ASCC) in Erlanger, KY, with a foundation in security operations,
intelligence analysis, or investigations. You'll work at Amazon Air's Network
Control Center (NCC), reporting to the ASCC Manager.

The ideal candidate will have experience in security operations, intelligence
analysis, incident response, or investigations. You'll lead real-time incident
coordination during security events across Amazon Air, Prime Air drone
operations, and Amazon Air Cargo. You'll review security and safety incidents
and escalate when needed based on your expertise and judgment, produce flash
warnings and situation reports, investigate workplace violence incidents, and
monitor emerging threats, applying risk management best practices to mitigate
security risks and resolve critical issues that directly impact directly impact
the safety of Amazon's global aviation network.

You will independently identify risks, drive resolution of problems, and own
process improvements to meet the ASCC's risk strategy and operational
objectives. This position requires shift work, including nights, weekends, and
holidays. You must make sound judgments under pressure, handle sensitive
information with discretion, and work both independently and collaboratively in
a fast-paced environment.

If you're ready to contribute to safeguarding Amazon's expanding aviation
network, we want to hear from you.

As an ASCC Specialist, you're on the front lines of Amazon's global aviation
security operations. No two days are the same, but here's what you can expect:
Your shift starts with intelligence gathering. You'll scan open-source
intelligence platforms for emerging threats; geopolitical unrest, airspace
closures, civil unrest, severe weather, anything that could impact Amazon Air
routes, cargo operations, or Prime Air drone sites across the globe.
Then the real-time work begins. A customer needs vetting for a high-value cargo
shipment to Latin America; you’ll apply your knowledge of risk assessment
techniques, running them through our intelligence platforms, checking for
sanctions, adverse media, and business risks, to evaluate and determine if the
company should take on the shipment. A severe storm system is approaching a
major hub; you'll monitor conditions, assess operational impacts, and coordinate
with flight operations teams. A workplace violence incident occurs at a gateway;
you'll conduct the investigation, document findings clearly, and prepare
briefings for leadership.
Crisis response is where the stakes get high. When a security incident hits, a
suspicious item flagged during security screening, a facility alarm, a
geopolitical event affecting flight routes; you're part of the coordinated
response. You'll lead Mitigation Calls and Incident Rooms, tracking action
items, documenting decisions, and keeping stakeholders informed with real-time
situation reports. Your analysis will inform go/no-go recommendations on flight
routes.
Between incidents, you're supporting strategic initiatives. You'll contribute to
risk assessments and security evaluations. You'll develop standard operating
procedures that will be used across the network. You'll analyze trends from past
incidents to identify systemic issues and recommend improvements to global
processes and procedures.
Collaboration is constant. You'll coordinate with our Amazon Air Network Control
Center on operational responses. You'll communicate with site operational
leaders and field personnel regarding security matters. You'll partner with
international teams to support cargo expansion into new countries. You'll
provide field security teams with intelligence products and operational
guidance.
This role demands sharp analytical skills, attention to detail, and the ability
to shift seamlessly between tactical incident response and supporting strategic
security planning. If you want a security role where your work directly impacts
global operations every single day, this is it.

The Aviation Security Control Center (ASCC) is Amazon's 24/7 intelligence and
operations hub protecting one of the world's fastest-growing air cargo networks
and next-generation drone delivery operations, expanding rapidly into new
markets across North America, Latin America, Europe, and Asia-Pacific.

As part of Amazon's Aviation Security (AvSec) organization, we're the first line
of defense against threats to our aviation operations. Our team of security
professionals work around the clock conducting intelligence analysis, managing
crisis response, and executing security operations:

• Assess real-time threats to flight routes, cargo shipments, airport
operations, and drone delivery sites across the globe
• Coordinate crisis response for security incidents affecting Amazon Air, Prime
Air drone operations, and Amazon Air Cargo
• Investigate workplace violence incidents and security threats to aviation
personnel and facilities, documenting findings and driving risk mitigation
• Vet high-risk customers and vendors using advanced intelligence platforms, and
make recommendations based on your expertise in risk management best practices
• Monitor geopolitical events that could disrupt operations—from airspace
closures to civil unrest
• Enable rapid expansion by conducting threat assessments for new routes,
airports, and Prime Air launch sites

We leverage innovative technology: AI-powered screening, drone surveillance,
automated vetting tools, to stay ahead of emerging threats while maintaining
zero TSA/FAA enforcement actions across our network.

This isn't a typical security role. You'll collaborate across Amazon's security
organizations (GSOC, Corporate Security, Physical Security) and partner with
external agencies including TSA, FAA, and international aviation authorities.
Your analysis is critical to go/no-go decisions on flight routes. You'll brief
senior leaders during active incidents. And you'll help shape the future of
aviation security at Amazon scale.

If you thrive in high-stakes, fast-paced environments where your analysis
directly impacts global operations, we want to hear from you.

Requirements

• Experience handling confidential information
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field
• Experience in intelligence analysis, critical incident management, commercial aviation, investigations, or drone operations
• Ability to work on defined risk projects, applying risk-management best practices and methodologies
• Pass DHS, TSA and U.S. Customs and Border Protection security screenings
• Qualify for unescorted Airport SIDA (Security Identification Display Area) access
• Have no history of DOT drug/alcohol violations or test refusals
• Pass pre-employment drug testing

Nice To Haves

• Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
• Experience leading and defining requirements and driving these across diverse organizations
• 2+ years of experience in security operations, incident management, or intelligence analysis with demonstrated ability to use data and metrics to improve operations
• Professional certification or specialized training in investigations, security interviewing, fraud examination, or related security disciplines
• Experience with intelligence analysis tools, OSINT platforms, and data analytics software (e.g., Sayari, QuickSight, SQL, Python, Tableau)
• Experience in a Security Operations Center environment
• Experience in GIS, OSINT best practices, risk management strategies and analytical methodology.
• Experience optimizing security processes and procedures

Responsibilities

• Coordinate security incident response and provide information to field teams during crisis situations while applying risk management methodologies to mitigate security risks
• Identify threats and deliver flash warnings and situation reports to support decision-makers
• Work independently during your shift while collaborating with the broader ASCC team
• Handle sensitive information with discretion and professionalism, promoting a culture of compliance to security policies and regulations
• Make sound judgments under pressure in fast-paced situations, distinguishing between important and urgent matters
• Work 10-hour shifts, including nights, weekends, and holidays
• Gather and analyze threat-related intelligence from multiple open-source and proprietary platforms
• Assess the credibility of incoming information and escalate appropriately
• Identify emerging security risks and recommend mitigation strategies based on established risk management best practices
• Prepare security incident reports and maintain accurate, secure records
• Support ongoing investigations by connecting new intelligence with existing cases
• Conduct vendor and customer vetting using intelligence platforms to assess risk
• Investigate workplace violence incidents and document findings for leadership review

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed