About The Position

The Amazon Aviation Security (AvSec) team is seeking an enthusiastic AvSec Manager to provide leadership, and oversight for Amazon Air’s (AIR) cargo transportation business. The AvSec Manager will be responsible for defining and driving new initiatives for the transportation supply chain involving Amazon owned and third-party (3P) delivery methods. This includes independently determining risk-based security standards, exercising discretion in interpreting and applying airport and federal regulations, and making decisions regarding compliance approaches and standardized processes. The AvSec Manager serves as the interface between AIR and AvSec leadership, and will be responsible for exercising independent judgment in identifying, reporting, and leading the correction of non-compliances and deficiencies. The successful candidate will serve as a point of contact for regulatory engagement, lead the correction of non-compliance with established security policies and procedures, and develop and improve processes to ensure operational integrity, owning goals and performance targets for their respective region. The AvSec Manager supports the AIR operation program as the subject matter expert on interpreting, implementing, and validating security requirements, to ensure associates, 3P vendors, visitors, and assets (people, property, and data) are secure and the organization is prepared to properly respond to various security related incidents. The candidate must have a demonstrated ability to exercise independent judgement, utilize their security expertise and management strength to challenge conventional wisdom, think strategically, and communicate effectively. The AvSec Manager will ensure the security of Amazon's associates, assets and data at an AIR Cargo facility. You will lead site compliance with TSA regulations, Amazon Policies and Procedures, and local regulations. A successful candidate will leverage their subject matter expertise to assess brand and regulatory risk factors and evaluate opportunities to improve compliance and mitigate discovered risks. You will use independent judgment to investigate cases that would expose the company to regulatory risk, and make recommendations based on an assessment of the risk. This includes developing and driving engagement strategies for Amazon associates and leaders, to drive compliance. A successful candidate will become a subject matter expert on site security infrastructure, policies and procedures, and regulatory compliance. AvSec is a liaison with any law enforcement or government/regulatory officials that visit the site. Beyond day-to-day operations, you'll contribute to strategic security initiatives. You'll analyze incident trends to identify systemic issues, participate in regional security planning discussions, provide input on policy development, and help shape AvSec's approach to emerging aviation security challenges. This role provides a pathway to develop strategic thinking skills while maintaining strong tactical execution. The AvSec team is responsible for security, loss prevention, and regulatory compliance at Amazon. The organization is built with four core pillars; Security Management Systems, Programs and Quality Assurance, Security Operations, and Credentialing. The organization is committed to identifying and mitigating risk to people, Amazon assets, Amazon brand and regulatory compliance through the development, implementation, and continuous improvement of best-in-class aviation security procedures, standards and guardrails between which Amazon operates. By supporting our customer teams at fulfillment centers and AIR sites to implement process improvements, mitigate risk, resolve equipment issues, and implement new processes to improve performance, AvSec contributes to safe and secure transportation of air cargo to our customers.

Requirements

  • 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
  • 3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience
  • Bachelor's degree in Food Science or related field
  • Knowledge of retail food code and regulations governing grocery retail at local, state, and federal levels
  • Bachelor's degree or equivalent
  • Experience handling confidential information
  • Experience interacting with local food safety regulators
  • 3+ years of experience in a security or investigations related field or related Bachelor degree.

Nice To Haves

  • 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
  • Professional auditing qualification, or similar risk or compliance credentials
  • Experience with SQL and Excel
  • Analytical leader experienced in performance based, action and results-oriented management, strong project manager and effective problem solver.
  • Ability to assess risks and challenge current practices to develop and deliver innovative solutions to meet or exceed the customer expectations.
  • Business Continuity experience.

Responsibilities

  • Prioritizing team resources and tasks in order to meet AvSec’s targets and goals in an ambiguous environment.
  • Lead the business to meet aviation security best practices, regulatory compliance, serving as a subject matter expert in aviation security.
  • Hiring and developing the right workforce strategy to meet long-term process targets.
  • Identifying and analyzing gaps in compliance with security procedures and regulatory standards, physical security design standards and policies and leading Security Management Systems (SeMS) processes for risk mitigation.
  • Developing new and evaluating existing security standards by establishing workflows, Service Level Agreements (SLAs) and operational excellence mechanisms to ensure customer outcomes are data driven, measured and validated.
  • Set and clarify requirements and expectations with associates and leadership at each facility.
  • Create security and quality initiatives that continuously improve processes and mitigate deficiencies.
  • Provide job-specific training to associates and oversee staffing qualifications and ensure required levels are maintained.
  • Work closely with site leaders and support staff to ensure on-going support for AIR security initiatives and policies.
  • Work closely with AIR regional leadership and 3P service providers.
  • Manage timely, ethical, and professional investigations into security incidents and violations.
  • Serve as Amazon’s representative for Transportation Security Administration (TSA) inspections and inquiries; investigate allegations of regulatory violations and mitigate regulatory enforcement.
  • Utilize Security Management Systems (SeMS) to identify the root cause for failures and develop mitigating actions to reduce risk.
  • Conduct visits, assessments, and audits of processes and records.
  • Implement security and shrinkage control programs to protect assets from loss due to internal/external theft and operational issues.
  • This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays shifts as necessary.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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