Av Technician

TEKsystems • Watertown, MA

6d • $30 - $38 • Onsite

About The Position

We are seeking a skilled and customer-focused AV Support Technician to provide on-site support for our corporate offices. This role involves assisting end users with a variety of Audio Visual (AV) issues, ensuring seamless operation of AV systems, and delivering exceptional service in a fast-paced environment.

Requirements

• 3+ years of experience in AV support or a related field.
• Strong troubleshooting skills for AV hardware and software.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Familiarity with AV platforms (e.g., Crestron, Extron, Zoom Rooms, Teams Rooms).

Nice To Haves

• Industry certifications (CTS, Crestron, Extron) preferred.
• Experience supporting corporate environments or insurance/financial services clients.
• Knowledge of networking basics for AV integration.
• Looking for someone to provide on-site support (White Glove)

Responsibilities

• Provide hands-on support for AV hardware and software issues.
• Troubleshoot and resolve technical problems related to AV systems.
• Assist with installation, configuration, and setup of AV equipment in conference rooms and event spaces.
• Monitor and maintain AV systems to ensure optimal performance.
• Deliver excellent customer service to end users and executives.
• Collaborate with internal IT teams and external vendors as needed.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees