AV Service Technician

Daisy - New York City•New York, NY

About The Position

As an AV Service Technician, you will have the opportunity to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. You will interact with clients representing the Daisy brand and develop relationships to make lives easier through technology. Our ideal candidate is detailed oriented, computer-skilled, process-driven, self-motivated, problem-solver, and a team collaborator who will grow and expand our ability to support our commercial and residential installation and service teams.

Requirements

Experience in residential/commercial AV or automation with knowledge of overall concepts and configurations for categories of work and products within our industry are a must.
3-5 years AV / Networking / Technology Integration Experience
Control4 Certified
Creston Experience REQUIRED
Networking knowledge
High School Graduate or Equivalent
Ability to physically perform essential functions of the position - Lifting, bending
Valid Drivers License
Ability to pass a national background check for Alarm Agent requirements - Live Scan

Responsibilities

Manage all aspects of support including end user training, troubleshooting, and follow through on escalation of issues.
Resolves system issues either proactively based on data or reactively based on client trouble identifying.
Collaborates on problem solving in both installation standards and provides challenges and successes during weekly Team meetings, allowing for participation in improving the company and having your voice heard.