AV Operations Manager

Amplify People • Roseland, NJ

48d • $50,000 - $60,000 • Onsite

About The Position

We are seeking an AV Operations Manager to take full ownership of day-to-day operations, scheduling, and field team accountability. You’ll be replacing a key team member who wore many hats – and now we’re looking for someone even stronger to take it to the next level. This is not your typical project manager role. You'll be organizing teams, improving internal systems, overseeing inventory, and ensuring every job hits full completion—including client sign-off and final invoice. You’ll serve as the right hand to the owner, with a path to becoming the operational leader of the business.

Requirements

• Proven leadership experience in operations, logistics, or project management
• Detail-oriented to the point of obsession
• Strong communication and organizational skills; thrives in a fast-moving environment
• Natural leader with the gravitas to motivate and hold people accountable
• Tech-savvy and comfortable working with tools like QuickBooks and project management software
• AV industry experience not required—but must deeply understand technology and be able to execute against technical expectations
• Willing to be on-site daily in Roseland, NJ; this is not a remote or hybrid position

Responsibilities

• Oversee and manage scheduling, project timelines, and technician deployment
• Ensure projects are completed in full, on time, and invoiced—“balance is zero”
• Create, refine, and implement standard operating procedures (SOPs)
• Establish KPIs to track team efficiency, output, and billable work (target: 10 half-days per tech per week)
• Organize inventory and parts for upcoming jobs and ensure job-site readiness
• Use Basecamp for project tracking and QuickBooks for basic invoicing support
• Maintain on-site presence to facilitate quick part dispatch, receive shipments, and manage job logistics
• Lead the field team—set expectations, keep them accountable, and maintain morale
• Build a scalable operational foundation for future growth, hiring, and potential M&A

Benefits

• Health Insurance
• Generous PTO (Up to 24+ paid days off/year)
• Company holidays
• Flexibility in taking time off—up to a full paid month off if unused PTO is saved
• Strong company culture: you’ll be part of a respected, tight-knit team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed