AV Manager

Sea Research Foundation•Mystic, CT

24d

About The Position

JOB SUMMARY: Consistently demonstrate a positive, energetic attitude and teamwork focused work ethic. Works closely with Exhibits Team to develop, install and support technology focused exhibits. Manages the day to day operation of AV services. Supports staff’s A/V, teleconferencing, and presentation needs. Maintains, troubleshoots, repairs, installs and operates A/V equipment for Aquarium exhibits, programs and special events. Manages exhibit needs, provides recommendations for A/V equipment purchases and designs. Supervises A/V technician. Minimum Job Requirements: Must be willing to consistently provide guest service above and beyond expectation.

Requirements

Degree or certificate in A/V technology or related field and/minimum 5 years experience.
Working knowledge of PCs running Windows 10/11.
Knowledge of video projectors, teleconferencing, show-controls systems.
Capable of establishing and maintaining effective relationships with other departments and external consulting organizations.
Physically able to lift and carry up to 50 pounds.

Nice To Haves

Multilingual; Spanish speaking preferred.

Responsibilities

Manage AV Operations, AV Staff & AV Services Schedules
Responsible for operation and maintenance of: Dinos Seas Exhibit, Marine Theater live venue show production system, campus-wide AV technology systems
Manage repairs to paging system and making alterations to paging system software design
Manage all audio-visual technology for internal & external events (setup, breakdown, operation, event schedule, communications with clients and staff)
Seek out technical specialists / consultants for specialized equipment repairs, maintenance needs and theatrical lighting needs
Show Production programming, editing & operating for Marine Theater Sea Lion Shows
Manage growing content schedule for campus-wide digital signage content platform
Software proficiency in QLab, Qsys, Intuiface, Mvix, OBS
Proficiency in operating Allen & Heath Qu24 audio mixer for internal large scale event needs including Town Halls and Board Of Trustees hybrid conferences
Scissor Lift Operation certification
Payroll, Hiring, Training Communication with adjacent departments and vendors for project planning
Manage and maintain the facility's Wireless radio environment
Logging inventory of all spare/backup equipment with SOP backup plans in case of failures
Perform all essential functions of AV Technicians, trains unexperienced hires
Troubleshoot, maintain, repair and install A/V equipment, including tracking and maintenance, and planning and purchasing of equipment.
Set up, break down and repair A/V equipment for related exhibits, programs and special events.
Responsible for exhibit AV needs: Consult with end users, analyze needs, develop specifications, design lighting and AV needs, recommend purchases, manage project budget and timelines.
Respond to emergencies in a timely manner.
Operate projector and other A/V equipment during programs at the Aquarium.
Adhere to and maintain a positive working relationship with all company employees and department managers to optimize working relationships and communications.
Perform all other duties as assigned by supervisor.
All employees are responsible for working in a safe manner at all times.
Every employee must properly use, and keep in good order, all personal protective equipment (PPE) supplied to them as protection from recognized hazards.
Every employee must report any unsafe condition.
Every employee must have a working knowledge of all Facility wide, and Department specific, safety procedures that relate to their position, including, but not limited to: Emergency Evacuation, Lockdown Procedure, and Fire Extinguisher Use.
Assist with hands-on computer technology needs when IT Manager is not available and support partners need a physical presence to accomplish goals.