AV Engineer

iSpace Environments•Minneapolis, MN

just now•$90,000 - $110,000

About The Position

The AV Engineer supports both pre-sales and post-sales phases by consulting with clients and internal teams to design and deliver AV solutions. This role includes generating system designs, block diagrams, equipment lists, labor estimates, and providing hands-on installation, troubleshooting, and customer training. The AV Engineer collaborates with Project Managers, Lead Technicians, subcontractors, and client IT teams to ensure seamless project execution and customer satisfaction.

Requirements

Bachelor's degree from four-year college or university in engineering or closely related discipline preferred. A minimum of 5 years field experience in the audio/video integration industry preferred; a minimum of 3 years of experience in network engineering in addition to A/V experience preferred; or equivalent combination of education and experience.
Proficient in Microsoft (Outlook, Word, Excel, PowerPoint, SharePoint, Vizio)
Proficient in AutoCAD
Working knowledge of Video-Conferencing (Cisco and Polycom)
VoIP Systems (Biamp, QSC, and Polycom)
Control Solutions (Crestron and Extron)
DSP Systems (Biamp, QSC, and Polycom)
Desktop Conferencing Solutions (Zoom, Teams, WebEx)
Certified for at least one core Audio DSP product line: Biamp Tesira, QSC QSYS.
Valid and current Avixa CTS Required; CTS-D certified preferred
Willingness and ability to work beyond 40 hours per week during peak periods to ensure client needs are met. Ability and willingness to travel as well as work evenings or weekends is required.
Communicate and interact with internal employees, clients and colleagues in a professional and timely manner
Proven business writing skills
Support user acceptance testing
Ability to diagnose complex system problems
Ability to conduct a thorough site visit
Ability to document a high level of detail as it pertains to each project in a fast pace and changing environment
Advanced computer skills as required for the design, configuration, and operation of AV equipment
Ability to work and think independently and ensuring to meet deadlines
Valid Driver’s License and a Motor Vehicle Record that meets iSpace driving standards
Ability to obtain formal approved clearances (Government or system specific) required

Nice To Haves

Certified for either Crestron or Extron preferred
CTS-D certified preferred

Responsibilities

Ability to translate customer requirements into functional system designs
Review pre-construction design and documentation
Provide assistance with technical design and level of effort needed by estimating hours and highlighting logistical challenges for the sales team to consider while pricing the opportunity
Generate functional system descriptions and block diagram
Identify all cabling and miscellaneous material needs
Assist Account Manager with labor and material estimates for projects
Develop engineering and architectural (RCP/Floor Plan) drawings, calculation, acoustic modeling or other data as required
Provide on-going engineering support as needed
Assist with project sign-off
Meet with vendors/prospective vendors to help evaluate product as requested
Proficient with Video and Audio-Conferencing configurations
Control System and DSP Design
Provide direction to Lead Technicians, Engineers, Programmers for trouble-shooting and final engineering changes
Test, train and instruct customers and fellow internal team members on the proper use of equipment and systems
Read and interpret wiring diagrams, schematics, and blueprints for solutions
Investigate and resolve open issues with vendor support teams
Obtain technical certifications and continual training as directed by management to further develop your career
Work with Help Desk to resolve escalated service calls as needed
Help to ensure all projects are done within the scope of work that is defined, installed within the predefined budget and customer deadline
Provide daily verbal/written updates to Project Management as needed
Help to ensure all projects are completed and approved by the client with signed “sign off sheets” when appropriate
Document and submit as-builts for installed solutions
Travel outside the Twin Cities Metro area may be required. Our primary geographic areas of concentration for sales opportunities are based in a 100-mile radius of the Minneapolis/St Paul; however, regional, and national projects may arise and require travel to these areas
Serve as a Steward of iSpace Core Values and Brand
Other duties as needed to meet business needs