Associate AV Engineer

World Wide Technology Healthcare Solutions•Maryland Heights, MO

About The Position

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Requirements

1-3 years of experience supporting audio/visual and conference room equipment including:
Cisco Video conferencing units
Blackmagic Design ATEM video switcher series
Analog and Digital Audio Mixers from 16 - 32 channels
Multi-camera setup, configuration, and operation
Working knowledge of vendor products and technologies from Crestron, Extron, BiAmp, Cisco.
Logical problem-solving skills and knowledge of research techniques, methods, and procedures for rapid problem resolution.
Ability to travel up to 15% of the time.
A committed desire to learn and grow in the Audio-Visual practice.
Strong focus, passion, and desire to understand and exceed customer expectations and technology needs.
Creative mindset that easily lends itself to event design, décor, lighting, and other aesthetic choices.
Excellent verbal and written communication skills.
Proactive and creative thinking mindset with a focus on finding innovative solutions to user problems.
Able to perform at a high level in a stressful, fast-paced work environment.
Able to work with executives to provide the highest level of customer service, technical solutions, and troubleshooting.

Responsibilities

Entry Level (1-3 years) level facilitation and execution of live events and large customer-facing meetings, providing for voice, video, and presentation needs in a variety of formats including auditoriums, warehouses, hotels, and virtually. Some weekend and evening support duties will be required.
Basic experience with Lighting, Video switching, Audio, and LED Walls.
Working knowledge of stage setup or rigging.
Basic knowledge of video editing (Cropping, audio editing, color correction)
Create and maintain IT documentation for AV processes.
Seek opportunities to improve and streamline AV processes.

Benefits

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

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