Automotive Site Manager

Integro Professional Services, LLC•Palmetto Bay, FL

34d•$60,000•Onsite

About The Position

As the Site Manager, you play a pivotal role in the operational excellence and customer satisfaction of our automotive onsite services division. You are tasked with leading daily operations at your location(s), ensuring efficient operations, a safe and clean work environment, adherence to budget guidelines, and compliance with all company processes and procedures. Your leadership ensures the delivery of outstanding customer service and work quality. Directly reporting to the Zone Manager, you will oversee all Associates at the worksite, embodying professional conduct and fostering a team environment that meets and exceeds our location objectives.

Requirements

Respectful and reliable with a positive “team-builder” mindset.
Exceptional attention to detail.
Strong work ethic with the ability to work in a fast-paced, customer service-driven environment.
Present yourself well with a clean, professional appearance.
Respectful and professional communication.
Proactive, reliable, and trustworthy.
Valid driver's license with a clean driving record.
Pass drug screening and background check.
Proven experience in automotive detail or related field with managerial responsibilities.
Strong leadership, organizational, and communication skills.
Demonstrated ability to manage complex operations and lead a diverse team.
Commitment to exceptional customer service and quality workmanship.

Nice To Haves

Knowledge of automotive detailing processes and techniques preferred.

Responsibilities

Managing day-to-day operations and delegate work in a fair and balanced.
Communicate with appropriate dealership departments to get forecasts of incoming inventory to for proper scheduling.
Ensuring all work is recorded and delegated in the systems.
Ensuring All follow Company policies, processes and procedures.
Drive productivity while meeting quality expectations consistently.
Coaching and developing Associates to grow both personally and professionally.
Working with your team to complete work efficiently, inspecting the quality of work being completed while maintaining workspace safety, cleanliness and organization.
Building solid partnerships with different departments.
Resolving conflicts or complaints from the customers or Associates.
Ensuring the highest level of satisfaction is delivered consistently.
Willingness to step in and work any job function necessary to insure 100% customer satisfaction.
Operate everyday with a positive and “YES” mind set while encouraging the same from fellow Managers and Associates.