Automotive Service Consultant

Irwin Lincoln Mazda • Freehold, NJ

10d

About The Position

Irwin Lincoln Mazda is looking for a motivated, customer-focused Service Advisor to join our award-winning team. As a family-owned dealership, we take pride in providing a warm, professional environment for both our customers and our employees. If you enjoy helping people, thrive in a fast-paced setting, and want to grow your career in automotive service, we’d love to meet you. About Irwin Lincoln Mazda As a family-owned and operated dealership for over 60 years, Irwin Lincoln Mazda is committed to excellence in every department. We value long-term relationships, quality service, and a team atmosphere where employees can grow and succeed.

Requirements

• Previous Service Advisor or automotive customer service experience preferred
• Strong communication and multitasking skills
• Ability to work in a fast-paced, team-oriented environment
• Automotive knowledge is a plus
• Friendly, professional demeanor with a customer-first attitude
• Valid driver’s license

Responsibilities

• Greet customers and listen to their service needs with professionalism and care
• Document vehicle concerns and prepare accurate repair orders
• Clearly communicate recommended services, pricing, and repair timelines
• Coordinate with technicians to ensure efficient workflow and timely completion
• Keep customers updated throughout the repair process
• Maintain strong CSI scores and promote a positive customer experience
• Process payments and properly close out repair orders
• Assist with scheduling, warranty procedures, and other service operations

Benefits

• Competitive pay structure
• Medical Benefits
• Paid time off
• 401(k) options
• Career growth opportunities
• A supportive, family-oriented environment that has served the community since 1960

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed