Automotive Express Service Consultant

Davis Moore•Wichita, KS

1d•Onsite

About The Position

Davis-Moore is seeking a EXPRESS SERVICE CONSULTANT at our CDJR store in east Wichita, KS. Greets customers, actively listens to the description of their vehicle concerns or problems, determines type of service or repairs needed and prepares repair order. If other issues or repairs are found to be necessary or safety concerns need to be pointed out to the customer not originally listed in the repair order, the service consultant/advisor estimates the cost and obtains permission from the customer for all repair work to be performed and communicates with customer about other available services and time promised to adequately complete the work being performed. General Qualifications for Davis-Moore Team Members Uphold strict moral and ethical standards; Show strong initiative and motivation towards your position and a willingness to succeed; Embrace change(s) as they occur and keep an open-mind; Promote safety in every aspect of the job and act responsibly; Seek to deliver and perform at the highest quality standards and exceed expectations; Be team orientated and willing to seek and share information with others; Communicate clearly and often in a direct, open and respectful manner; Ask questions and obtain advice if needed and finally; Continually challenge yourself and others for self-improvement. Don't settle for anything less than your best each and every day.

Requirements

Uphold strict moral and ethical standards
Show strong initiative and motivation towards your position and a willingness to succeed
Embrace change(s) as they occur and keep an open-mind
Promote safety in every aspect of the job and act responsibly
Seek to deliver and perform at the highest quality standards and exceed expectations
Be team orientated and willing to seek and share information with others
Communicate clearly and often in a direct, open and respectful manner
Ask questions and obtain advice if needed
Continually challenge yourself and others for self-improvement

Responsibilities

Greets customers
Actively listens to the description of their vehicle concerns or problems
Determines type of service or repairs needed
Prepares repair order
Estimates the cost and obtains permission from the customer for all repair work to be performed
Communicates with customer about other available services and time promised to adequately complete the work being performed