Automotive Service Business Development Agent - Call Center

Ciocca Management Company Inc • York, PA

18h • $14

About The Position

We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!

Requirements

• At least one previous customer service-related role
• Strong computer and phone skills
• Valid driver’s license and clean driving record

Nice To Haves

• Bilingual a plus!

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Benefits

• $13.50 per hour plus bonus
• Full Time - Monday through Friday with rotating Saturdays
• PTO and holidays
• 401(K) retirement plan with company matching
• On the job training
• The top insurance program in the industry including medical, dental, prescription and vision.
• Advancement within the Ciocca Automotive Family
• Employee discounts: purchases, repair, service, wash

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed