Automotive Service Advisor
About The Position
Automotive Service Advisor Location: Ennis, TX, 75119 Skills Required: Motivated Goal oriented Organized Driven Team player Job Responsibilities: Interact with customers to determine their automotive service needs Provide customers with accurate estimates of service costs and timelines Communicate with technicians to ensure timely completion of service work Manage customer expectations and provide exceptional customer service Upsell additional services and products to customers as appropriate Maintain accurate records of customer interactions and service work performed Stay up-to-date on automotive industry trends and service techniques Collaborate with other team members to achieve department goals
Requirements
- Motivated
- Goal oriented
- Organized
- Driven
- Team player
Responsibilities
- Interact with customers to determine their automotive service needs
- Provide customers with accurate estimates of service costs and timelines
- Communicate with technicians to ensure timely completion of service work
- Manage customer expectations and provide exceptional customer service
- Upsell additional services and products to customers as appropriate
- Maintain accurate records of customer interactions and service work performed
- Stay up-to-date on automotive industry trends and service techniques
- Collaborate with other team members to achieve department goals
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What This Job Offers
Education Level
No Education Listed
