Automotive Service Advisor

Rairdon Auto Group • Burlington, WA

8d • $60,000 - $145,000 • Onsite

About The Position

Rairdon’s Kia is looking for a friendly, driven, and customer-focused Service Advisor to join our growing team. If you’re passionate about cars and thrive in a fast-paced, team-oriented environment, we want to hear from you!

Requirements

• Previous Service Advisor or automotive customer service experience preferred
• Strong communication and problem-solving skills
• A customer-first attitude and a professional demeanor
• Ability to multitask in a busy service drive
• Familiarity with DMS software is a bonus

Nice To Haves

• Familiarity with DMS software is a bonus

Responsibilities

• Greet service customers with a professional and welcoming attitude
• Listen to vehicle concerns and document issues clearly
• Communicate with technicians to determine service needs and timelines
• Provide accurate cost and time estimates
• Recommend maintenance and repair services based on vehicle history and Honda guidelines
• Keep customers informed throughout the service process
• Ensure smooth and timely vehicle pickup and payment
• Deliver top-tier customer satisfaction every single time

Benefits

• Medical, Vision, and Dental Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 6 Paid Holidays subject to completion of 90-day introductory period
• 401k plan with match, subject to completion of the introductory period and other eligibility requirements
• Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed