Automotive Service Advisor - Northgate Ford

Kenwood Dealer GroupCincinnati, OH
2dOnsite

About The Position

Drive Your Career Forward as an Automotive Service Advisor at Northgate Ford! Location: 8940 Colerain Ave., Cincinnati, OH 45251 (Easy access via Cross County & I-275) Are you ready to join a fast-paced, high-energy team where your customer service skills can truly shine? Northgate Ford is looking for a motivated Service Advisor to be the vital link between our customers and service department. Why Youll Love This Role: Be the go-to expert for vehicle repairs, maintenance, and service recommendations Help customers navigate warranty issues and service options with confidence Deliver exceptional customer experiences both in-person and over the phone Thrive in a dealership that rewards dedication with competitive pay + commissions

Requirements

  • No experience required!
  • Strong multitasking and communication skills
  • Customer-focused, positive attitude, and team player
  • Computer savvy (CDK training provided if needed)
  • High school diploma or higher
  • Able to pass background checks and provide solid references
  • Must be 18 or older.

Responsibilities

  • Be the go-to expert for vehicle repairs, maintenance, and service recommendations
  • Help customers navigate warranty issues and service options with confidence
  • Deliver exceptional customer experiences both in-person and over the phone

Benefits

  • Competitive salary + commission with uncapped earning potential
  • Supportive, modern work environment with excellent leadership
  • Comprehensive medical, dental, vision, and life insurance benefits
  • Paid time off and holidays because your work-life balance matters
  • 401(k) plan to help build your financial future
  • Employee discounts on vehicle purchases and service
  • Career growth opportunities across the Kenwood Dealer Group network
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