Ford Service Advisor
Kocourek Ford•Wausau, WI
6d
About The Position
Kocourek Ford is currently seeking a Service Advisor to join our fast paced, friendly and fun atmosphere. The successful candidates should already possess the five traits that cannot be taught; talent, attitude, drive, energy and character.
Requirements
- Minimum 1 year experience in a service advisory role
- Positive attitude
- High volume mentality
- CSI focused
- Service Advisor, Dealership, Automotive Knowledge: 1 year
Responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Benefits
- paid time off
- medical
- dental
- long and short term disability
- life insurance
- generous matching 401k plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
