Automotive Service Advisor

Garavel Chrysler Jeep Dodge RamNorwalk, CT
11dOnsite

About The Position

Garavel Chrysler Jeep Dodge Ram is a WrenchWay Top Shop! Check out our Top Shop page to see photos and detailed information about what it's like to work at our shop. Garavel CJDR, located in Norwalk, CT, has been your family Chrysler, Jeep, Dodge, and Ram dealership since 2002. We are Connecticut's highest-volume Jeep dealership and Dealer Rater of the Year 11 years in a row! At Garavel, we want to enhance the car ownership experience - whether repairing a car, providing parts, or selling one. We hire for attitude , and we train for skills. Grow your career at Garavel Auto Group!

Requirements

  • A minimum of 2 years as a Service Advisor is required
  • Ability to follow a process
  • Friendly personality – if you don’t love people, this is not for you
  • Excellent verbal and written communication skills (be direct but polite)
  • Ability to explain complex automotive repairs simply
  • Strong organizational skills
  • Superior time management skills

Nice To Haves

  • Bi-lingual Spanish is a plus but not required.

Responsibilities

  • Service vehicles, completing the main customer concern before any additional services
  • Schedule appointments with customers
  • Greet customers as they walk in
  • Document customer's service concerns
  • Suggest regularly scheduled maintenance
  • Dispatch work to a designated team of technicians
  • Communicate results of the multi-point inspection to customers
  • Get necessary customer/warranty work approvals
  • Invoice tickets with proper legal verbiage and correct warranty verbiage
  • Regularly update customers on the status of their repairs
  • Follow up individually with customers post-service

Benefits

  • Competitive pay plan
  • Employer-paid Medical Insurance
  • Employer-paid Dental Insurance
  • 401k program with company match
  • Voluntary Life Insurance
  • Employee vehicle purchase program
  • Employee discounts on parts and service
  • Weekly pay periods
  • 5 Paid Holidays, Vacation and Sick time

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service