Automotive Service Advisor
About The Position
Sharpe BMW, a dealership of premium brands - BMW/MINI has an immediate opening for a dynamic team member to play a key role within our Service Department! We are looking for an Automotive Service Advisor. This is a full-time position with weekly and monthly bonuses that is responsible for helping to grow the Sharpe brand. The right person can expect to earn well above average wages and work in an employee friendly environment. This position has a high earning potential. Qualified candidates with prior experience can expect first year earnings to $85k. The Service Advisors are responsible for greeting and assisting clients over the phone and on computer promptly and courteously, obtaining client and vehicle information. Scheduling vehicles for service, ordering parts, answering any questions guests may have about services provided, writing up repair orders and calls to clients to follow up on their services. Strong use of computers and multitasking in a very fast-paced environment is a must and excellent customer service, and phone skills are required. Our team members enjoy a positive work environment with opportunities for professional growth through training and advancement within the organization.
Requirements
- Strong use of computers
- Multitasking in a very fast-paced environment
- Excellent customer service
- Phone skills
Responsibilities
- Greeting and assisting clients over the phone and on computer promptly and courteously
- Obtaining client and vehicle information
- Scheduling vehicles for service
- Ordering parts
- Answering any questions guests may have about services provided
- Writing up repair orders and calls to clients to follow up on their services
Benefits
- Medical, dental, vision & life insurance programs available for employees after 60 days’ employment
- 401(k) retirement plan with matching contributions employment
- Wellness Reimbursements
- Eligible for employee discounts on parts/service and new/pre-owned vehicle purchase
- Employee recognition programs
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
