Automotive Service Advisor - Group 1 Nissan Southwest Houston

Group 1 Automotive, Inc. • Meadows Place, TX

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About The Position

Group 1 Automotive is a fast-growing leader in automotive retail, and we are looking to add qualified Automotive Service Advisor to our team at Nissan Southwest Houston.
Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company, visit www.group1auto.com. Apply today or reference a qualified friend.
All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

Requirements

• Strong sales acumen or minimum 1 year of experience as an automotive service advisor
• Proven track record of accountability, teamwork, and initiative, with the ambition to grow into a leadership or management position within the organization
• Familiarity with CSI scores/customer surveys
• Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills
• Professional appearance and work ethic
• Must pass background check, MVR, and drug screening

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed