Automotive Service Advisor

Anderson Chrysler Dodge Jeep Ram of Grand IslandGrand Island, NE

About The Position

Anderson Auto Group of Grand Island, NE is looking for an Automotive Service Advisor to join our fast-paced shop. If you're the right one for us, you take pride in your work, think of the automotive industry as more than just a job, and see yourself as bringing great value to our company. We’re a family-owned business that began in Nebraska over 30 years ago. We believe in doing business in a way that builds up the community around us, and we have centered our mission on valuing people. Anderson Auto Group consists of eight retail locations in Nebraska and Missouri.

Requirements

  • Proven record of achieving exceptional Customer Satisfaction
  • Above average energy level
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Must have valid driver's license and good driving record
  • As part of our application process, all applicants will be required to pass a pre-employment drug screen and background check.
  • Applicants must be at least 21 years of age and be authorized to work in the U.S.
  • A valid driver’s license is also required.

Nice To Haves

  • Previous experience as a Service Advisor is a plus

Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Benefits

  • Paid Vacations & No Weekends
  • Monday thru Friday work schedule
  • Professional Development & Continued Education
  • Employee Appreciation Events Such as Cook-Outs, Outings, and Contests
  • A 401k Match
  • Medical, Dental, Vision, Life & Disability Insurances
  • Employee Discounts on Vehicles, Service & Parts

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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