Automotive Sales BDC Representative

Sioux Falls Ford•Sioux Falls, SD

1d•Onsite

About The Position

This role at Sioux Falls Ford involves monitoring and following up with potential customer inquiries. The successful candidate will be rewarded with long-term career growth opportunities and financial incentives. The position requires outstanding customer service, multi-tasking skills, and follow-through.

Requirements

At least 1 year of internet sales experience
High school diploma or GED equivalent
Excellent customer relationship skills
Self-starter, motivated and success driven
Confident, positive and high energy presence
Strong communication skills
Team-oriented with a desire to achieve both individual and collective goals

Nice To Haves

Prior customer relations or BDC experience
Experience in an automotive setting

Responsibilities

Manage incoming internet and phone inquiries and proactively pursue additional customer leads.
Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings.
Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
Meet specified monthly targets and goals.
Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude.