Automotive Library Research Specialist

AutoZone•Elk Grove, CA

2h•Hybrid

About The Position

This position is the primary point of contact helping customers find information in our products, or obtaining additional information from a variety of resources. The ideal candidate is dependable, energetic, loves cars and automotive work but prefers to work in an office environment. ALLDATA® is the industry’s #1 choice for unedited original equipment manufacturer (OEM) automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust ALLDATA’s industry-leading software solutions for faster diagnostics, updated OEM information covering 95% of vehicles on the road today, and simpler shop management. With the support of our parent company, AutoZone, we are an employer of choice for those who are passionate about working for a leader in the automotive software industry.

Requirements

HS Diploma or equivalent
2 Years Professional Automotive Repair, Service Writer or Auto Parts experience
2 Year Vocational School graduates may be considered in lieu of hands on experience
Familiar with automotive makes, models, systems, components and manuals
Good phone skills
Good computer skills - Internet navigation a must

Nice To Haves

ASE certifications or Smog license a plus
Customer service experience a plus

Responsibilities

Research automotive information for automotive technicians using factory service manuals, electronic media and manufacturers websites.
Utilize proprietary systems to format data and prepare for distribution.